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Bad company to work with. No wonder they are no longer a preferred vendor for my wedding venue. Unfortunately we were already "grandfathered" into our contract. Way overpriced, really unprofessional and extremely unhappy with service. First, we had an issue with our first pick up shuttle driver. He showed up but no one knew he was there, so he left. Then when the second shuttle driver came, he basically chewed out the first driver in front of my fiance, which was super awkward and a little harsh since it was the guys 2nd day! Second, they called my fiance on our WEDDING NIGHT at 11:30 PM to see if they needed to charge us for the extra hour that the first shuttle driver decided to leave....absolutely ridiculous! Do not use.
The reason for the rating is because of one incident. When the driver picked me up at Vdara, he had a bit of an attitude because I was 5 mins late for my 2:45pm pickup. It honestly wasn’t my fault he came early at 2:20pm and waited around. Also when he dropped me off at Bali Hai, the first thing he said when I got out of the limo was, do you want to pay in Cash/Card? I was taken back, I gave my credit card when I made the reservation and thought it was on file, so I said, could you just charge the card? He said no, and I luckily had my wallet and paid him. I made sure my sister call the company to have them charge the credit card for our 10pm pickup. Other than that, the shuttle buses and limo came on time.
This is actually a story of two different experiences with Omni limos. I used this limo service for my wedding. As I was long distance, all of my communication with Omni was by email/phone. I found the email/phone communication to be prompt and helpful. Even when I changed the reservation several times due to the addition of some guests and the Mayweather/Pacquio fight, I found the company to be very helpful and patient. This early experience made my experience on the day of all the more upsetting. When I hadn't heard from my driver, I called dispatch and was told that the driver was already downstairs. When we came down, we had some difficulty finding our driver and by the time we located him, it was 20 minutes after our pickup time. As we had the reservation for 1 1/2 hours, this wasn't problem, but I was eager to get to my venue on time. The driver, Max, had no sign or any way of indicating that he was my driver. When he approached me, he addressed me by name. He then said that he had been waiting 30 minutes and the air conditioning had gone out and that "if I didn't want to ride in the limo, I'd have to find other transportation." I'm standing there holding my wedding dress, on the biggest fight night of the decade, less than 2 hours before my wedding. How on earth was I going to find another limo?! When I said that to him, Max then said "well, you'll have to pay me when we get there." Since I had my credit card on file, I was confused by this demand for payment. His attitude was also aggressive, as if I were inconveniencing him! I told him that we were already running late and that I didn't have time to argue with him, but that I was going to call Omni directly to address this. He then switched from using my proper name to calling me "honey." After the third time calling me "honey," I asked him to stop. Basically, all conversation between the two of us ceased at that point. When we got into the limo it was BLAZING hot! The windows were down, but by the time we reached our destination, we were sweaty and our hair was windblown. When I tried to give my mother a bottle of water in the car, I found that the water was hot to the touch. There is no way that his air conditioning had just conked out based on how hot that water was! On the way, my sister called Omni to complain about the lack of air. Omni initially only offered to have us wait 15 - 30 minutes for another limo and refused to give us a discount. But, after further discussion, Omni finally agreed to comp the limo ride. What makes this story even more strange is how we fared with the same company on the trip back. We ordered a sedan to bring my husband and I back from the wedding venue. I received a text message from Pierre, the driver, letting me know he was outside. Pierre was friendly, polite, and helped us with our bags (something that Max never bothered to do). The sedan was luxurious and most of all, it was air conditioned. When we arrived, Pierre never mentioned payment. When I finally asked him, he said it was not a problem since my credit card was on file! This only made me more suspicious of the kind of scam Max had been trying to run earlier. I was so appreciative of Pierre, that I gave him an extra tip. I've reported my issues to Omni directly, but I also felt the need to post this to let other people know what they are getting themselves into by booking with this service.
This was a suprise for my wife on our first trip to Vegas. Very affordable rates for a stretch limo.
Services were prompt, music great :) No complaints :)
I booked the Limo for a surprise for my wife and daughter , flying into the airport from the UK after a ten hour flight having a Stretched Limousine taking you to a hotel in style going was the making of our holiday . We was met by the driver at the location where they said at the airport ,help us with our cases and drove us via the strip . very pleased with the service be happy to use them again.
We used Omni for a one way ride from our hotel on the Strip to our group meet up in St. George for a hiking trip. Our driver, David, was on time, polite and courteous. The SUV was clean and comfortable. Omni's price was more competitive than other companies I contacted. Highly recommend.
This was my second time using Omni and again, very pleased. Drivers are prompt, friendly, professional and go above and beyond to get you where you're going!
Cities:
Athens, GA; Atlanta, GA; Alpharetta, GA; Dallas, GA; Marietta, GA; Johns Creek, GA; Canton, GA; Cartersville, GA; Grayson, GA; Hoschton, GA 30548; Braselton, GA; Lawrenceville, GA; Kennesaw, GA; Roswell, GA; Buckhead, GA 30625; Sandy Springs, GA; Dunwoody, GA; Milton, GA; New York, NY; Chicago, IL; Houston, TX; Miami, FL; Las Vegas, NV; Nashville, TN; Orlando, FL
This is the perfect solutions for large parties, company parties, weddings and bachelor(ette) parties. Travel in comfort and luxury to your destinations. The Black VIP holds up to 28 which means most parties will have room to spare. The VIP Party Bus features lounge style seating. There is plenty of leg and head room for everyone. Enjoy amenities like a first class audio video system and a stripper pole. Listen to the music you want to hear on your ride to and from your party or event. Our bar is open with complimentary water bottles for everyone. Wedding parties will love how nice it is to travel, enter and exit the bus. You and your guests will look perfect and will enjoy the ride without worrying about wrinkling your dress or tux. This chauffeured Party Bus features fiber-optic laser lighting, premium surround sound system and a wet bar with complimentary bottled water. Your group is sure to be entertained from the time they step in until their drop off with LCD TV's and DVD player.
Cities:
Las Vegas, NV
8 Passenger Executive Stretched Limousine. The 8 passenger Lincoln MKT stretch limousine is one of the top choices in the rental limo market today. An excellent choice to make your grand entrance to weddings, partys, and proms, or even just make a statement on a special night out. This model is a stylish ride with everything you want to make your guest feel special all with the unique design and spacious interior this brand is known for. *Max Luggage: 6 pieces Features: Leather interior Tinted windows for privacy Classic black exterior
Cities:
Las Vegas, NV; Paradise, NV
Cancel 48
hours before the trip for full refund
Convention Center Shuttle Bus Service Las Vegas is the home to many of the most coveted conventions that inhabit our fair city year round. Many industries are represented and business associates flock from all around the world for conventions such as the Consumer Electronics Show or Magic. There is little doubt to the magnitude of these events and the difficulties regarding getting thereto the convention will impose. Any experienced convention goer will tell you that airport shuttles (though cheep) are a time-sucking nightmare, taxi-cabs are one gamble you do not want to chance with in Vegas, and city buses are best left to locals or those who have no where important to be. Efficient travel that is reliable are the crucial aspects of what you need on your visit. Getting lost, having reservations that do not pan out, and/or being late are not part of your plans and with MW Travel Vegas they never will be. Where our sedans may not accommodate your larger group, our convention shuttle buses will. With lavish comfort for up to twenty passengers, your group will be taken wherever they need to go even if that requires multiple locations. While airport shuttles make frequent stops that have nothing to do with where you need to go and taxicab drivers are notorious for taking longer routes, you can put your trust in our experienced drivers who have the sole purpose of ensuring your comfort, safety, and arrival on time. We even offer extended services for your entire group whether you all want to experience the truly unique nightlife Las Vegas has to offer with our world renowned shows, exceptional celebrity chef restaurants, nightclubs and lounges that encompass any interest you may have, perhaps you’d like to take in the sights and enjoy one of our drinks packages, even our gentleman's club tours are available upon request. You need simply let us know how we can assist you and we will do the rest. MW Travel Vegas will make certain that your worries are addressed and your travel expectations are beyond taken care of.
Cities:
Las Vegas, NV
Up to 20 Passengers Do you have a large group that needs to get from one place to another? Airline Shuttle's mini bus is exactly what you are looking for. Our mini buses can accommodate groups of up to 20 people. It’s an economical and efficient way to transport your large group.
Cities:
Las Vegas, NV
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