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They pick up my daughter from Orlando Florida airport and drove her 100 mikes to Ocala Florida for a horse event. They picked her back up on Sunday and were right on time to take her to the airport. Get driver and their service was awesome.
I highly recommend this service. It was very safe for my daughter.
Thank you
I booked Acclaim Luxury Transportation for my recent trip to Los Angeles. I called about a week out from my trip and spent about 20 minutes on the phone with the guy on the other end. My pick up and drop off times were around 6:00am, so I understood that there was an extra charge for an early time. I even paid extra for the driver to meet me at baggage claim.
I was charged $151.00 RT from my house to MCO, including all extra charges for hours and pick up at baggage claim. The charge came through right away. I was advised that I would get an e-mail confirming the reservation about 24 hours prior to the pick up. I never received the e-mail, so I called the number and they couldn't find my reservation. The gentleman on the phone assisted me and assured me that someone would be picking me up. The man personally picked me up in the car and told me that he would look into what happened to my reservation.
I was frustrated because the funds had come out of my credit card. If I never called them, I would have probably have been late for my flight and then would have had to fight the credit card transaction.
On the return end from MCO, I received a phone call from the driver to meet him outside. I had specifically paid extra to have the driver meet me at baggage claim, but now I had to find him and walk to his car. I found the driver and when he went to pick up the luggage, I told him that he needed to be very careful with the smaller luggage - it's fragile and there is something breakable in there. He carefully placed it in the trunk of the car. Then, he went to toss the bigger luggage on top of the luggage that I just told him that was fragile. I had to be short with him to not do that because clearly he didn't listen to my request. The guy was rude the entire way home. I wasn't not feeling well when I got home, otherwise, I would have complained about it.
The only reason this review got 2 stars is because of the guy that fixed the problem after my reservation somehow vanished. However, three problems that I have with this company:
1) No one has ever followed up to explain what happened to my reservation in the first place. They were quick to take my money, but I was nowhere in the system.
2) I paid for services that I did not received (specifically, the extra charge for pick up in baggage)
3) The rudeness of the driver.
In the future, I would probably return to Star Transportation.
SEATING CAPACITY Comfortable: 20 Passengers | Maximum: 22 passengers This Limo Party Bus is the ultimate in luxury and convenience. With seating for up to 24 passengers it's perfect for corporate transfer, anniversary or an airport transfer with luggage. This Mini Bus comfortable seat about 20 but it will fit 25 maximum passengers. This elegant Limo Bus is at your service for any occasion, from weddings to proms to sporting events to nights out, or simply for a more memorable ride to one of our Area Airports. Prom packages are based on garage to garage timeframe. Each one of our limousine buses are equipped with - LCD Screens CD and DVD players Tinted Glasses Air Conditioning Full Coach Back Full Body Kits
Cities:
Orlando, FL
Capacity: 17 Passenger Luggage: 12 Late-model Mercedes-Benz Sprinter Custom Captain's Chair seating Executive tinted windows Ample headroom and legroom Ideal for dinearounds and VIP services
Cities:
Orlando, FL
You can never go wrong with Chrysler: beautiful, classic, luxurious, and rich. From the soft, wide leather seats, plenty of leg room, air-conditioning system with an excellent climate control, shiny rims, and an amazing grille, this car is one of the best. Our Black Chrysler limo can be used for weddings, proms, sports events, casino trips, concerts, and other types of trips. We can also take you to Disneyland and to our cruise terminal in Port Canaveral. We also offer an airport transport service on board our elegant Black Chrysler. We also suggest this vehicle if you’re in town for business or other corporate events. If you wish to treat your employees for a few hours of sightseeing in the city, this is the perfect vehicle! There are opera lights to get the party started and a small bar with your choice cocktail food and drinks.
Cities:
Orlando, FL
We take notable pride in keeping our plush interiors impeccably clean and our vehicles meticulously maintained. The Red Charger Limo is one of our most unique limousines, and with enough room for up to 10 of your closest friends, the Charger limousine is definitely a one of kind. This distinctive and extraordinary stretch charger limo is the newest alternative to traditional limousines. Its remarkable size and “J” seat configuration offers a comfortable driving experience for up to twelve people. Charger Limo are large, and the first word that comes to mind when you enter the charger limo is awesome. 10 or 12 Passenger capacity 20″ steel rims Flaming Red Color Two tone ostrich leather seating. State of the Art Electronics 3 Televisions including one in the divider DVD/VCR/CD Player and 5,000 v music system. Mood lights Tinted Windows The Red Charger limousine is one of our most unique limousines, and with enough room for up to 12 but comfortably 10 people, the Charger is definitely a one of kind. Our tasteful, yet jazzy Millennium interior graces the inside of this two-J-seat interior is an option for this One of a kind giving your clients the ultimate in comfort and luxury.
Cities:
Orlando, FL
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