1401 E Helm Ave, Las Vegas, NV 89119, USA
+1 (702) 462-6600
+1 (702) 367-1000
I booked the Limo for a surprise for my wife and daughter , flying into the airport from the UK after a ten hour flight having a Stretched Limousine taking you to a hotel in style going was the making of our holiday . We was met by the driver at the location where they said at the airport ,help us with our cases and drove us via the strip . very pleased with the service be happy to use them again.
This was my second time using Omni and again, very pleased. Drivers are prompt, friendly, professional and go above and beyond to get you where you're going!
Bad company to work with. No wonder they are no longer a preferred vendor for my wedding venue. Unfortunately we were already "grandfathered" into our contract. Way overpriced, really unprofessional and extremely unhappy with service. First, we had an issue with our first pick up shuttle driver. He showed up but no one knew he was there, so he left. Then when the second shuttle driver came, he basically chewed out the first driver in front of my fiance, which was super awkward and a little harsh since it was the guys 2nd day! Second, they called my fiance on our WEDDING NIGHT at 11:30 PM to see if they needed to charge us for the extra hour that the first shuttle driver decided to leave....absolutely ridiculous! Do not use.
This is actually a story of two different experiences with Omni limos. I used this limo service for my wedding. As I was long distance, all of my communication with Omni was by email/phone. I found the email/phone communication to be prompt and helpful. Even when I changed the reservation several times due to the addition of some guests and the Mayweather/Pacquio fight, I found the company to be very helpful and patient. This early experience made my experience on the day of all the more upsetting. When I hadn't heard from my driver, I called dispatch and was told that the driver was already downstairs. When we came down, we had some difficulty finding our driver and by the time we located him, it was 20 minutes after our pickup time. As we had the reservation for 1 1/2 hours, this wasn't problem, but I was eager to get to my venue on time. The driver, Max, had no sign or any way of indicating that he was my driver. When he approached me, he addressed me by name. He then said that he had been waiting 30 minutes and the air conditioning had gone out and that "if I didn't want to ride in the limo, I'd have to find other transportation." I'm standing there holding my wedding dress, on the biggest fight night of the decade, less than 2 hours before my wedding. How on earth was I going to find another limo?! When I said that to him, Max then said "well, you'll have to pay me when we get there." Since I had my credit card on file, I was confused by this demand for payment. His attitude was also aggressive, as if I were inconveniencing him! I told him that we were already running late and that I didn't have time to argue with him, but that I was going to call Omni directly to address this. He then switched from using my proper name to calling me "honey." After the third time calling me "honey," I asked him to stop. Basically, all conversation between the two of us ceased at that point. When we got into the limo it was BLAZING hot! The windows were down, but by the time we reached our destination, we were sweaty and our hair was windblown. When I tried to give my mother a bottle of water in the car, I found that the water was hot to the touch. There is no way that his air conditioning had just conked out based on how hot that water was! On the way, my sister called Omni to complain about the lack of air. Omni initially only offered to have us wait 15 - 30 minutes for another limo and refused to give us a discount. But, after further discussion, Omni finally agreed to comp the limo ride. What makes this story even more strange is how we fared with the same company on the trip back. We ordered a sedan to bring my husband and I back from the wedding venue. I received a text message from Pierre, the driver, letting me know he was outside. Pierre was friendly, polite, and helped us with our bags (something that Max never bothered to do). The sedan was luxurious and most of all, it was air conditioned. When we arrived, Pierre never mentioned payment. When I finally asked him, he said it was not a problem since my credit card was on file! This only made me more suspicious of the kind of scam Max had been trying to run earlier. I was so appreciative of Pierre, that I gave him an extra tip. I've reported my issues to Omni directly, but I also felt the need to post this to let other people know what they are getting themselves into by booking with this service.
The reason for the rating is because of one incident. When the driver picked me up at Vdara, he had a bit of an attitude because I was 5 mins late for my 2:45pm pickup. It honestly wasn’t my fault he came early at 2:20pm and waited around. Also when he dropped me off at Bali Hai, the first thing he said when I got out of the limo was, do you want to pay in Cash/Card? I was taken back, I gave my credit card when I made the reservation and thought it was on file, so I said, could you just charge the card? He said no, and I luckily had my wallet and paid him. I made sure my sister call the company to have them charge the credit card for our 10pm pickup. Other than that, the shuttle buses and limo came on time.
8 Passenger Executive Stretched Limousine. The 8 passenger Lincoln MKT stretch limousine is one of the top choices in the rental limo market today. An excellent choice to make your grand entrance to weddings, partys, and proms, or even just make a statement on a special night out. This model is a stylish ride with everything you want to make your guest feel special all with the unique design and spacious interior this brand is known for. *Max Luggage: 6 pieces Features: Leather interior Tinted windows for privacy Classic black exterior
Cities:
Las Vegas, NV; Paradise, NV
Stylishly Bold Luxury SUV. There is no other brand that represents the art and science of luxury vehicle making better than Cadillac. The Cadillac Escalade ESV takes luxury to a new level. With a hand-crafted leather interior that includes dramatically increased leg and headroom, everyone feels important. The exterior of the Escalade ESV is designed for safe and comfortable travel. The Escalade ESV service often used for corporate travel clients who are moving in small groups, either to and from meeting appointments or to the airport for travel. *Max Luggage: 6 pieces Features: Leather interior
Cities:
Las Vegas, NV; Paradise, NV
World's Leading Luxury Flagship Sedan The Mercedes Benz S Class is the world's premiere luxury sedan that represents elegance, class, and sophistication. The Mercedes Benz S Class is a full sized luxury vehicle that ensures a smooth ride with its Electronic Stability Program. The infrared-reflective glass is specially made to reduce noise and heat. Mercedes Benz has always been the standard for quality, reliability, and performance. Join the ranks of Diplomats, Dignitaries, VIPs, CEOs, and Rock Stars, that know the Mercedes Benz S350 is the symbol of success. *Max Luggage: 3 pieces Features Leather interior BlueTec
Cities:
Las Vegas, NV; Paradise, NV
6 Passenger Executive Stretched Limousine The 6 passenger Lincoln MKT stretch limousine is one of the top choices in the rental limo market today. An excellent choice to make your grand entrance to weddings, partys, and proms, or even just make a statement on a special night out. This model is a stylish ride with everything you want to make your guest feel special all with the unique design and spacious interior this brand is known for. *Max Luggage: 4 large pieces Features Leather interior Tinted windows for privacy Classic black exterior
Cities:
Las Vegas, NV; Paradise, NV
Executive Passenger Van Do you have a larger group? Try the Ford E-350, a van considered by the average traveler as one of the most reliable currently on the market. Without fail, the Ford E-350 meets all performance expectations each year. The Ford E-350 holds 10 passengers and still has enough room to store your luggage, which makes this van ideal for groups travelling to catch a flight. Reserve a 10 passenger van today as a cost-effective solution for comfortable travelling. *Max Luggage: 10 pieces Features Leather interior
Cities:
Las Vegas, NV; Paradise, NV
Executive Mini Coach This is a great mini bus that is able to carry twenty-four persons at once, which means that it is one of the easiest ways to transport large groups of people. The mini coach is excellently equipped, and is designed to make the process of traveling very comfortable. It is also a great way to make sure that everyone keeps to their schedule. Our mini coaches are perfect for corporate events, convention meetings, out of state trips, weddings and much more. *Max Luggage: 24 pieces Features Leather/cloth interior
Cities:
Las Vegas, NV; Paradise, NV
Remarkable Luxury Car in Every Way The BMW 740LI is a sedan that is designed to be in a separate class from other kinds of large luxury vehicles. The BMW 740LI comes with the state-of-the-art technology, and it is designed to offer unmatched comfort. Unsurpassed quality of design, materials and trimming creates the cozy atmosphere which will satisfy the most fastidious taste. The BMW 7 features a long wheel base that is designed to provide stability at high speeds, and its suspension offers one of the smoothest rides around. *Max Luggage: 3 pieces Features Leather interior Tinted windows for privacy Classic black exterior Eco mode
Cities:
Las Vegas, NV; Paradise, NV
Exude Confidence in a Mercedes Sprinter The 9 passenger Mercedes Sprinter delivers the same class and sophistication that is synonymous with luxury. Sporting a spacious roof and a commodious interior, the Sprinter provides a comfortable ride for large parties, business teams, or extended family. Trust the functional elegance of the Mercedes Sprinter to transport your group with the style and reliability of Mercedes-Benz. Features Leather interior Tinted windows for privacy Classic black exterior
Cities:
Las Vegas, NV; Paradise, NV
Getting the limousine package is usually a better way to go. Most deals include gratuity (tips), bottle of champagne, water and sign. Also, meet-and-greet for transfers, parking fees and tolls, if any. You can choose a limousine package from the following categories: Wedding, City Tour, Sporting Event and so on..
OMNI Limousine offers pick-up and drop-off services in the following airports in Las Vegas, NV:
2420 Losee Rd, North Las Vegas, NV 89030, USA
+1 (702) 431-7654
4345 W Post Rd, Las Vegas, NV 89118
+1 (702) 445-7700
2000 S Industrial Rd, Las Vegas, NV 89102, USA
+1 (702) 438-5466
6370 W Flamingo Rd, Las Vegas, NV 89103, USA
+1 (408) 480-6392
6380 Polaris Ave, Las Vegas, NV 89118, USA
+1 (702) 740-3434
1900 S Industrial Rd, Las Vegas, NV 89102, USA
+1 (800) 274-7433