Aspen-A Plus Transportation Write a review

121 S Maple Ave # 1, South San Francisco, CA 94080
+1 (650) 869-7295

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by Rick H. December 20, 2011 at 8:29 PM
If it were possible to click on zero stars I would certainly do so. We hired Aspen-A-Plus Transportation to take our daughter and her friends out for her 21st birthday. At their first stop they asked the driver for his phone number so that they could call him when they were ready to leave. They called him 18 times and he never answered, leaving them stranded there all night. She called me at 12:15 at night to ask what she should do. I then called the driver, as he had called me on my cell when he arrived at our house, so I had his number stored in my phone. No answer. He didn't call me back for two hours! My daughter and her friends ended up getting rides home from friends and never using the limo.

The next day I called the company to complain and the manager was incredibly rude to me. His name is Doug. Doug does not belong in customer service. He told me that there is no way of knowing if my daughter was really telling the truth and maybe their driver did just fine. Huh? I also told him that a girl left a scarf in the car, which he didn't want to send back to us. Huh? I also told him that they should fire that driver (Migel--in case you ever get him...). He told me that it is too much of a liability for them to ever fire someone. What??

Isn't a limo service a service oriented business? Isn't the customer always right. In this case, we had phone records and we know we are right. They had no interest in hearing about that. I also asked Doug who owns the company so that I could talk to him or her personally. He wanted to know why I wanted this information and he refused to give it to me. He said it is owned by a corporation. I asked who owns the corporation and he would not answer. Whoever owns this corporation, fire Doug and Migel. Your business will be much better off.
by Jessica W. August 11, 2010 at 8:28 PM
Once... in 4 years... with multiple services each month the driver was at the wrong airport Terminal. only ONCE. haha

And do you know why? The Airport was under construction and had detoured the driver to another Terminal. Our CEO had a voicemail waiting for him on his phone upon arrival that he would need to walk to another Terminal.

I thought I'd be different and just lay out the negative first to get it out of the way. That's it, truly. We use Aspen for all our Airport transfers here at my company. Our Executives travel very often and so we have the pleasure of speaking to Aspen almost every week. They are ALWAYS friendly on the phone. I also love it that I don't have to try and figure out pick up times etc. They will tell you exactly when you should be picked up to get you where you need to go. More often than not, the drivers are there early so you never need to worry.

I love being able to rely on Aspen for all our transportation needs in the Bay Area. From Santa Cruz to SFO we have been impressed with their high level of attention to detail and clear communication with us as well as our executives.

In a fast-paced office environment - Aspen puts your mind at ease.
by T. G. March 5, 2015 at 8:28 PM
Make sure you dont get Dave as your driver! This idiot gets lost going around the block! Asked him to go to the nearest park in SF for a photo opp and he must have dragged us around for a half hour, passing several on the way to?? If you like driving from the back seat, then this driver is for you.

About Company

Aspen A Plus Executive Transportation offers professional chauffeured transportation services for travelers. We service San Francisco Bay, Silicon Valley and surrounding areas with dedicated corporate transportation and limousine services. For clients traveling throughout the U.S. we can arrange all your Nationwide Ground Transportation with just a single call.

Fleet

Lexus LS 460 Executive Sedan

3 Passengers Our sedans are the perfect match for corporate and frequent travelers looking for comfort and plenty of leg room. These vehicles are ideal for airport service or executive town car transfers. Comfortable seating capacity is one to three passengers with luggage. Passenger-accessible audio/AC/lighting controls.

Cities:
San Francisco, CA

Hybrid L Fusion Livery Sedans

3 Passengers The Hybrid L Fusion is America’s most fuel-efficient, large size, luxury Hybrid vehicle. This vehicle represents a new age in chauffeured ground transportation. Aspen A Plus has clearly demonstrated a true understanding of the needs of the eco-conscious business traveler.

Cities:
San Francisco, CA

BMW 750li Executive Sedan

3 Passengers Leather seating for up to 3 passengers - plus chauffeur, 4 way climate controls, Night View Assist, Rear Shade, Sunroof, DVD Player, MP3, AM/FM Stereo, vanity mirrors and accessible rear controls, heated and cooled seats. This luxury sedan is perfect for all your corporate travel needs, business meetings and executive transportation.

Cities:
San Francisco, CA

Cadillac Escalade ESV SUV's

6 Passengers Our Cadillac Escalade ESV SUV's feature luxurious leather seating, 12V powerpoint for computers, passenger climate controls and more. Worried about getting in and out of this large comfortable SUV? Don't. We gave a foot still the step up into the vehicle which makes it much easier for our elderly customers. Enjoy this spacious vehicle and the legroom it affords. Seats up to 6.

Cities:
San Francisco, CA

Chevy Suburban SUV's

7 Passengers Our new Chevy Suburban SUV's are perfect for corporate transportation, airport transfers and small group travel. Suburban meets the needs of travelers, serving up all the power, comfort, style and technology you could ask for. The interior is large enough to accommodate eight passengers and best-in-class 137 cu. ft. of maximum cargo.

Cities:
San Francisco, CA

Expedition EL SUV's

6 Passengers Our Expedition EL SUV's are the perfect choice for small group transportation services or executive transportation. With plenty of room for luggage, these SUV's offer a comfortable ride with ample seating space. These vehicles provide plenty of leg room and will make your travel experience most comfortable.

Cities:
San Francisco, CA

Stretched Hummer Limousines

14 Passengers Experience the ultimate in super luxury and VIP style! Our Stretched Hummer Limousine will amaze your friends and guests. Have fun while we provide a safe environment for you to travel to and from your favorite destinations. Amenities include: Mood Lighting, Climate Controls, Entertainment Center with CD/DVD Player, Privacy Panel, Wet Bar and more.

Cities:
San Francisco, CA

Stretched Excursion SUV Limousines

12 Passengers Our Excursion SUV Limousine is a great choice to arrive at your destination in total comfort, luxury and style. This vehicle is an excellent choice for small groups. Amenities include: Mood Lighting, Climate Controls, Entertainment Center with CD/DVD Player, Privacy Panel, Wet Bar and more.

Cities:
San Francisco, CA

Mercedes Executive Van

11 Passengers Our executive black Mercedes-Benz Sprinter offers total comfort and dependability. Amenities include: Executive Black exterior, black leather interior with AM/FM/CD/DVD stereo, rear luggage storage and more.

Cities:
San Francisco, CA

Mercedes Sprinter Limousine

11 - 12 Passengers Travel in complete style and comfort in this special Sprinter Limousine. Amenities include 2- 40" flat panel monitors with stereo surround sound, am/fm, dvd,mp3 player, carbon fiber bar with brushed aluminum counter tops, leather seating, a/c and d/c electrical outlets 2 each, mild to wild led bar and ceiling lighting, storage bins above windows and below seats, separate luggage compartment.

Cities:
San Francisco, CA

Minibuses & Coaches

Groups of All Sizes Aspen A Plus Executive Transportation can arrange group bus services, motor coach service, or Minibus service for groups of all sizes. Call our group transportation specialist and we'll answer any questions you may have. Our group transportation services provides ground transportation group logistical support and professional chauffeurs to make your event run smooth and trouble-free.

Cities:
San Francisco, CA

Other vehicles of Aspen-A Plus Transportation

Getting the limousine package is usually a better way to go. Most deals include gratuity (tips), bottle of champagne, water and sign. Also, meet-and-greet for transfers, parking fees and tolls, if any. You can choose a limousine package from the following categories: City Tour, Anniversary, Graduation and so on..

Cities Served

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