121 S Maple Ave # 1, South San Francisco, CA 94080
Our Cadillac Escalade ESV SUV's feature luxurious leather seating, 12V powerpoint for computers, passenger climate controls and more. Worried about getting in and out of this large comfortable SUV? Don't. We gave a foot still the step up into the vehicle which makes it much easier for our elderly customers. Enjoy this spacious vehicle and the legroom it affords. Seats up to 6.
If it were possible to click on zero stars I would certainly do so. We hired Aspen-A-Plus Transportation to take our daughter and her friends out for her 21st birthday. At their first stop they asked the driver for his phone number so that they could call him when they were ready to leave. They called him 18 times and he never answered, leaving them stranded there all night. She called me at 12:15 at night to ask what she should do. I then called the driver, as he had called me on my cell when he arrived at our house, so I had his number stored in my phone. No answer. He didn't call me back for two hours! My daughter and her friends ended up getting rides home from friends and never using the limo.
The next day I called the company to complain and the manager was incredibly rude to me. His name is Doug. Doug does not belong in customer service. He told me that there is no way of knowing if my daughter was really telling the truth and maybe their driver did just fine. Huh? I also told him that a girl left a scarf in the car, which he didn't want to send back to us. Huh? I also told him that they should fire that driver (Migel--in case you ever get him...). He told me that it is too much of a liability for them to ever fire someone. What??
Isn't a limo service a service oriented business? Isn't the customer always right. In this case, we had phone records and we know we are right. They had no interest in hearing about that. I also asked Doug who owns the company so that I could talk to him or her personally. He wanted to know why I wanted this information and he refused to give it to me. He said it is owned by a corporation. I asked who owns the corporation and he would not answer. Whoever owns this corporation, fire Doug and Migel. Your business will be much better off.
Once... in 4 years... with multiple services each month the driver was at the wrong airport Terminal. only ONCE. haha
And do you know why? The Airport was under construction and had detoured the driver to another Terminal. Our CEO had a voicemail waiting for him on his phone upon arrival that he would need to walk to another Terminal.
I thought I'd be different and just lay out the negative first to get it out of the way. That's it, truly. We use Aspen for all our Airport transfers here at my company. Our Executives travel very often and so we have the pleasure of speaking to Aspen almost every week. They are ALWAYS friendly on the phone. I also love it that I don't have to try and figure out pick up times etc. They will tell you exactly when you should be picked up to get you where you need to go. More often than not, the drivers are there early so you never need to worry.
I love being able to rely on Aspen for all our transportation needs in the Bay Area. From Santa Cruz to SFO we have been impressed with their high level of attention to detail and clear communication with us as well as our executives.
In a fast-paced office environment - Aspen puts your mind at ease.
Make sure you dont get Dave as your driver! This idiot gets lost going around the block! Asked him to go to the nearest park in SF for a photo opp and he must have dragged us around for a half hour, passing several on the way to?? If you like driving from the back seat, then this driver is for you.
With the advent of the limo, much of our traveling problem has been solved. Now, you can easily find a limo service in your area. Sedan limo service is just a classic example for that. Sedan dc limo is doing a fair job and is being constantly used for wedding, bachelor and other purposes. The design and overall look of the limo is pretty attractive and you wouldn’t regret your decision afterwards.
Excursion 16 Pax is considered ideal for every occasion or event and gives a special touch of luxury and class. This fleet can accommodate up to sixteen passengers and allows your party to go on without any interruption as well as makes sure the night goes off without a hitch. Well equipped with two small flat screen televisions, DVD player, mood setting neon lights, well furnished flooring and ceiling, top quality music and sound system such as stereo output, jack for iPod players, etc. You will get plenty of leg room with comfortable seating arrangements and short bars. SPECIFIC FEATURES: ♦ Polished and elegant look ♦ Accommodates sixteen passengers ♦ Plenty of leg room ♦ High quality built-in entertainment systems ♦ Comfortable seating
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