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Make sure you dont get Dave as your driver! This idiot gets lost going around the block! Asked him to go to the nearest park in SF for a photo opp and he must have dragged us around for a half hour, passing several on the way to?? If you like driving from the back seat, then this driver is for you.
If it were possible to click on zero stars I would certainly do so. We hired Aspen-A-Plus Transportation to take our daughter and her friends out for her 21st birthday. At their first stop they asked the driver for his phone number so that they could call him when they were ready to leave. They called him 18 times and he never answered, leaving them stranded there all night. She called me at 12:15 at night to ask what she should do. I then called the driver, as he had called me on my cell when he arrived at our house, so I had his number stored in my phone. No answer. He didn't call me back for two hours! My daughter and her friends ended up getting rides home from friends and never using the limo.
The next day I called the company to complain and the manager was incredibly rude to me. His name is Doug. Doug does not belong in customer service. He told me that there is no way of knowing if my daughter was really telling the truth and maybe their driver did just fine. Huh? I also told him that a girl left a scarf in the car, which he didn't want to send back to us. Huh? I also told him that they should fire that driver (Migel--in case you ever get him...). He told me that it is too much of a liability for them to ever fire someone. What??
Isn't a limo service a service oriented business? Isn't the customer always right. In this case, we had phone records and we know we are right. They had no interest in hearing about that. I also asked Doug who owns the company so that I could talk to him or her personally. He wanted to know why I wanted this information and he refused to give it to me. He said it is owned by a corporation. I asked who owns the corporation and he would not answer. Whoever owns this corporation, fire Doug and Migel. Your business will be much better off.
Once... in 4 years... with multiple services each month the driver was at the wrong airport Terminal. only ONCE. haha
And do you know why? The Airport was under construction and had detoured the driver to another Terminal. Our CEO had a voicemail waiting for him on his phone upon arrival that he would need to walk to another Terminal.
I thought I'd be different and just lay out the negative first to get it out of the way. That's it, truly. We use Aspen for all our Airport transfers here at my company. Our Executives travel very often and so we have the pleasure of speaking to Aspen almost every week. They are ALWAYS friendly on the phone. I also love it that I don't have to try and figure out pick up times etc. They will tell you exactly when you should be picked up to get you where you need to go. More often than not, the drivers are there early so you never need to worry.
I love being able to rely on Aspen for all our transportation needs in the Bay Area. From Santa Cruz to SFO we have been impressed with their high level of attention to detail and clear communication with us as well as our executives.
In a fast-paced office environment - Aspen puts your mind at ease.
The Mercedes-Benz Executive Sprinter Van come with comfortable leather seats and fit up to 12 passengers, perfect for wedding parties, bachelor or bachelorette parties and birthday parties. The party buses have surround sound, a large flat screen TV with DVD player, a bar and privacy blinds. Trust our drivers to get you around safely on your night out. Includes: Maximum Capacity: Up to 12 passengers Leather Interior Flat Screen TV DVD Player Bar Privacy Blinds
Cities:
San Francisco, CA; Livermore, CA; Napa, CA; Sonoma, CA 95476
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Features // Our Mercedes Executive Limo Vans feature individual leather Captain's Chair seating for up to 7 passengers, custom-built with facing rows to keep everyone in the conversation. Comfortable and spacious, comes fully loaded with surround sound, 2 TV monitors, touchscreen control panel and a conference table, making it the perfect transportation solution as a shuttle, tour vehicle or corporate transport. Enjoy the illuminated bar with complimentary liquor, champagne, ice, sodas and water. Seating // 1-7 passengers
Cities:
San Francisco, CA
This limo features a black exterior with a black canvas top, black leather wrap around seating, stainless steel bar with stainless steel bar backs, starlight ceiling with neon rope lighting. (1) 7” flat screen and (1) 12” flat screen, stereo and CD player, with chrome alloys. This limo also has a 5th door. Built by Krystal Enterprises. Seats 10
Cities:
San Francisco, CA
Cities:
San Francisco, CA; Alamo, CA; Alameda, CA; Albany, CA; Antioch, CA; Badger, CA; Auburn, CA; Belmont, CA; Ben Lomond, CA; Berkeley, CA; Benicia, CA; Bodega, CA; Bodega Bay, CA 94923; Bolinas, CA 94924; Brentwood, CA 94513; Brisbane, CA; Burlingame, CA; Calistoga, CA 94515; Byron, CA; Campbell, CA; Carmel Valley, CA 93924; Castro Valley, CA; Cloverdale, CA 95425; Colma, CA; Concord, CA; Cordelia, CA 94534; Corte Madera, CA; Cotati, CA; Daly City, CA; Cupertino, CA; Danville, CA; Davis, CA; Diablo, CA; Dublin, CA 94568; El Granada, CA; El Sobrante, CA; El Dorado Hills, CA; Elk Grove, CA; Emeryville, CA; Fairfield, CA; Folsom, CA; Forest Knolls, CA; Foster City, CA; Fremont, CA; Fresno, CA; Glen Ellen, CA 95442; Grass Valley, CA; Gualala, CA 95445; Half Moon Bay, CA; Hayward, CA; Healdsburg, CA 95448; Hercules, CA; Inverness, CA; Kentfield, CA; La Honda, CA; Lafayette, LA; Larkspur, CA; Livermore, CA; Los Altos, CA; Los Altos Hills, CA; Los Gatos, CA; Marin City, CA 94965; Marina, CA; Martinez, CA 94553; Menlo Park, CA; Merced, CA; Mill Valley, CA 94941; Millbrae, CA; Modesto, CA; Montclair, CA; Monterey, CA; Moraga, CA; Morgan Hill, CA; Moss Beach, CA; Mountain View, CA; Muir Beach, CA; Napa, CA; Novato, CA; Oakland, CA; Oakdale, CA 95361; Oakley, CA 94561; Oakville, CA 94558; Occidental, CA; Orinda, CA; Oroville, CA; Pacheco, CA; Pacifica, CA; Palo Alto, CA; Petaluma, CA; Piedmont, CA; Pinole, CA; Pittsburg, CA; Pleasanton, CA; Pleasant Hill, CA; Portola Valley, CA; Potter Valley, CA 95469; Redding, CA; Redwood City, CA; Richmond, CA; Rio Nido, CA 95446; Rio Vista, CA 94571; Rocklin, CA; Rodeo, CA; Roseville, CA; Ross, CA; Rutherford, CA; Sacramento, CA; St Helena, CA 94574; Salinas, CA; San Andreas, CA 95249; San Bruno, CA; San Carlos, CA; San Jose, CA; San Leandro, CA; San Lorenzo, CA; San Mateo, CA; San Pablo, CA; San Rafael, CA; San Ramon, CA; Sand City, CA; Santa Clara, CA; Santa Cruz, CA; Santa Rosa, CA; Saratoga, CA; Sausalito, CA 94965; Seaside, CA; Sebastopol, CA 95472; Sonoma, CA 95476; Stanford, CA; Stockton, CA; Sunnyvale, CA; Sunol, CA; Tracy, CA; Turlock, CA; Ukiah, CA 95482; Union City, CA; Vacaville, CA; Vallejo, CA; Walnut Creek, CA; Windsor, CA; Woodacre, CA; Woodland, CA; Woodside, CA; Yountville, CA 94599; Yuba City, CA; Aptos, CA 95003; Atherton, CA 94027; Boulder Creek, CA 95006; Dixon, CA 95620; El Cerrito, CA 94530; Fairfax, CA 94930; Gilroy, CA 95020; Hillsborough, CA 94010; Hollister, CA 95023; Loma Mar, CA 94060; Lucas Valley-Marinwood, CA 94903; Milpitas, CA 95035; Newark, CA 94560; Stinson Beach, CA 94970
Features // These Mercedes Sprinters comfortably seat up to 14 passengers in four spacious rows of upholstered bench seating. The perfect transportation solution as a shuttle, tour vehicle or corporate transport. This mini bus has luggage capacity ideal for multiple passengers heading to the airport or any other destination. Seating // 1-14 passengers
Cities:
San Francisco, CA
The Stretch Limo is the top notch in transportation business. These are custom built and optimized to offer satisfaction. Marking each event with class and distinction wether it is business or pleasure. Extreme elegance is a must for the stretch limousine. Transports up to 10 passengers at a time, many enjoy the fact that this vehicle will allow all of the passengers to ride together rather than several luxury sedans. Great for any of the occasion packages offered. All of our stretch limousines are built upon a special ordered Lincoln Town Car base. This vehicle is equipped with a privacy divider, privacy windows, ice and glass compartments, TV/VCR, AM/FM Stereo, and CD player with separate rear compartment controls. Each vehicle is designed with a separate high capacity air conditioning system for the rear compartment. Elegant interior consists of leather wrap-around seating and designer lighting system.
Cities:
San Francisco, CA
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