Eddy

• The client assumes full financial liability for any damage to the vehicle caused during the rental period by them or any members of their party which includes downtime.
• The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
• The transport company reserves the right to upgrade passengers to a better class of vehicle.
• Smoking is not permitted in all our vehicles.
• Not responsible for delays or the termination due to weather causing unsafe road conditions (ie. not salted, accidents, etc.).
• Not responsible for articles left in the vehicle.
• Customer Satisfaction credit will be limited to 10 % of the fare.
• Tips are optional. 20 % (of the fare) Gratuity will be added on all corporate and 3rd party travel, 20 % (of the fare) Gratuity will be added on Barter or Promo Sales.

1. Transfers / Point-to-point

• 100% refund if canceled 26 weeks before the trip.
• 80 % refund if canceled  14 days before the run.
• If canceled less than 14 days before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 600 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.

2. Hourly (Standard)

• 100% refund if canceled  26 weeks before the trip.
• 80 % refund if canceled  14 days before the trip.
• If canceled less than 14 days before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 600 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.

3. Hourly (Special event (wedding, prom, etc)

• 100% refund if canceled  26 weeks before the trip.
• 80 % refund if canceled  14 days before the trip.
• If canceled less than 14 days before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 600 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.