Whether this 4 passenger Town Car will meet your highest expectations. Town Car features Maximum number of passengers 4 , Leather seats and Air-conditioning for backseat passengers available and lots of leg room. This car is well-maintained and always clean interior. The driver is save speaks perfect English and willing to go extra mile for every request. Your safety is our primary concern so we will get you to your destination and back at the reasonable cost. So sit back and enjoy the ride!
The comments are not necessarily on how the initial service was but on how the management handled my feedback. I will not go into detail on how it initially went wrong but will comment on what I feel that they take feedback seriously and utilize it to improve themselves in the long run.
In a nutshell, the return trip did not go well as planned. I took the concern to the customer service representative at the booth and she could not do anything in her authority to resolve it. I did not agree with the initial resolution, but it is there for internal control reasons. Instead of arguing with the CSR, I took the concern to the management chain they took the time to take action on my feedback.
In the end, they have also resolved the concern in my favor and then some. The impressive fact is that they valued the feedback regardless it is positive or negative and will take action to improve their internal processes and procedures to improve on their service on the long run. For that reason, I give Executive Las Vegas Limo 5 stars!
I would suggest to all of these folks who used executive LIMOS for shuttle service, don't use a real LIMO company for shuttle service. Limos are not for the many, but for the elite. The experiences I've had with executive have been great. Nice cars, nice people, and at a decent price. Sure they could sell the cars cheaper like other companies in Vegas, but that's when you get "the many" and the cars get trashed. I believe that limos are a sign of success, not of a cheap ride.
I arrived in Vegas by myself and I didn't want to waste money on a taxi. I paid $6 and got a one-way token for the Executive shuttle. I was the first one on the bus and I was a little worried. You know when you're on a shuttle and you wait a looooong time for enough other passengers to get on so the shuttle can finally leave? I didn't have that problem here. Within 10 minutes, the shuttle was full and we were on our way. Luckily for me, I was the first to get dropped off. All in all, it was cheap and efficient.
However, if you have 3 people, you're probably better off taking a taxi. The cost is about the same and you can save some extra time.
The limo service was on time throughout the entire day. The driver was professional and knew exactly how to get to the destinations. The limo's were also very clean which is very important to me.
What?? As many times as I have been to Vegas, no one ever told me about Executive shuttle service. I am sure I overlooked them because they look so regal and I never go to Vegas with anything close to regal money. However, this last trip, I humored myself by checking out their prices and to my surprise they were $1 cheaper than Showtime (which I have always used).
They issue a black poker chip for service to your destination and a white chip for service from your destination. As soon as you leave the baggage claim area and head towards Ground Transportation, their desk is located outside. You can't miss them, I promise. All the vehicles I saw were black; black limosines, black hummers, black shuttle buses. Go for the shuttle bus! The strip is just two miles away so there is no need to pay for anything that lavish just to go around the corner.
My return trip was phenomenal, as well. They told me they would be outside at 11 AM and they were prompt. I was assuming they would be late due to traffic on the strip, but apparently they had all that factored in.
I was the first on the shuttle and they only made one other stop at an adjoining hotel before we headed to the airport. Therefore, I made it to the airport in plenty of time to check-in for my flight.
The Five Star Limo Chevrolet Suburban SUV offers comfort and class at an economy value. For groups of 5 or less passengers you can have a chauffeured experience for your Las Vegas airport pickup, group tour, corporate transportation, or luxury vehicle needs. You and your guests will travel in the comfort of this SUV maxed out with all the amenities you could need for the ride. Second row passenger seats fold forward and tumble to allow easy access to third row seating. If your guests have excess luggage the third row can be folded down or luggage racks on top of the Suburban SUV can be used to hold all your items*. All VIP guests will enjoy the surround sound system and other standard amenities offered in the luxury SUV.
This vehicle is used for the following tours & packages:
Hoover dam tour, Red Rock Canyon tour, Grand Canyon tour, Valley of Fire, Limo service - wedding, Airport transportation - MacCarran airport to the Las Vegas Strip or Downtown hotels, Limo service - prom, Limo service - bachelor/ bachelorette party
Cities:
Las Vegas, NV
Capacity: 14 Passengers
Cities:
San Francisco, CA; San Jose, CA; Brentwood, CA 94513
Cities:
San Francisco, CA; Corte Madera, CA; Napa, CA; Sonoma, CA 95476; Sausalito, CA 94965; Mill Valley, CA 94941
Cities:
Los Angeles, CA; Santa Barbara, CA; Thousand Oaks, CA; Ventura, CA