JAGUAR XJL

I walked out of the Flamingo expecting to take a taxi to the airport, and found this shuttle service. $7 only to get to the airport? SUCH a good deal (hey, a "5 minute drive" can easily get to $15-$20 with gratuitiy). Maybe I was just lucky, but they left within minutes and I def had over an hour to spare to get to my gate.

I have been booking Executive town cars and limos for both business and personal trips the last few years and have had nothing but great experiences with them. They are always on time and the drivers are good about texting/calling/communicating with you, and they never give you a hard time about anything. I'm not sure what other people were requesting that resulted in giving this company bad reviews (??) but I highly recommend booking them for any occasion - I always book them instead of regular taxis because I can't deal with rude taxi drivers. The charges with Executive have never been unreasonable and the drivers are all cool. :)

The comments are not necessarily on how the initial service was but on how the management handled my feedback. I will not go into detail on how it initially went wrong but will comment on what I feel that they take feedback seriously and utilize it to improve themselves in the long run.

In a nutshell, the return trip did not go well as planned. I took the concern to the customer service representative at the booth and she could not do anything in her authority to resolve it. I did not agree with the initial resolution, but it is there for internal control reasons. Instead of arguing with the CSR, I took the concern to the management chain they took the time to take action on my feedback.

In the end, they have also resolved the concern in my favor and then some. The impressive fact is that they valued the feedback regardless it is positive or negative and will take action to improve their internal processes and procedures to improve on their service on the long run. For that reason, I give Executive Las Vegas Limo 5 stars!

I would suggest to all of these folks who used executive LIMOS for shuttle service, don't use a real LIMO company for shuttle service. Limos are not for the many, but for the elite. The experiences I've had with executive have been great. Nice cars, nice people, and at a decent price. Sure they could sell the cars cheaper like other companies in Vegas, but that's when you get "the many" and the cars get trashed. I believe that limos are a sign of success, not of a cheap ride.

I love these guys. $6 each way to the Strip. $12 round trip. Depending on how many people you have, it's cheaper than a cab. Actually, taxis take no more than 4 people and cost about $22-$25 plus tip to the Strip. Its $24 on the shuttle one way for 4.

They have always been on time and they run continously. Obviously, it takes a little longer to your destination due to the multiple stops, but, the ride is cheaper and just as smooth.

They're also very accomodating when you're too drunk to call them the night before your pickup date.

Executive is my shuttle of choice in Vegas.