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Bad company to work with. No wonder they are no longer a preferred vendor for my wedding venue. Unfortunately we were already "grandfathered" into our contract. Way overpriced, really unprofessional and extremely unhappy with service. First, we had an issue with our first pick up shuttle driver. He showed up but no one knew he was there, so he left. Then when the second shuttle driver came, he basically chewed out the first driver in front of my fiance, which was super awkward and a little harsh since it was the guys 2nd day! Second, they called my fiance on our WEDDING NIGHT at 11:30 PM to see if they needed to charge us for the extra hour that the first shuttle driver decided to leave....absolutely ridiculous! Do not use.
The reason for the rating is because of one incident. When the driver picked me up at Vdara, he had a bit of an attitude because I was 5 mins late for my 2:45pm pickup. It honestly wasn’t my fault he came early at 2:20pm and waited around. Also when he dropped me off at Bali Hai, the first thing he said when I got out of the limo was, do you want to pay in Cash/Card? I was taken back, I gave my credit card when I made the reservation and thought it was on file, so I said, could you just charge the card? He said no, and I luckily had my wallet and paid him. I made sure my sister call the company to have them charge the credit card for our 10pm pickup. Other than that, the shuttle buses and limo came on time.
This is actually a story of two different experiences with Omni limos. I used this limo service for my wedding. As I was long distance, all of my communication with Omni was by email/phone. I found the email/phone communication to be prompt and helpful. Even when I changed the reservation several times due to the addition of some guests and the Mayweather/Pacquio fight, I found the company to be very helpful and patient. This early experience made my experience on the day of all the more upsetting. When I hadn't heard from my driver, I called dispatch and was told that the driver was already downstairs. When we came down, we had some difficulty finding our driver and by the time we located him, it was 20 minutes after our pickup time. As we had the reservation for 1 1/2 hours, this wasn't problem, but I was eager to get to my venue on time. The driver, Max, had no sign or any way of indicating that he was my driver. When he approached me, he addressed me by name. He then said that he had been waiting 30 minutes and the air conditioning had gone out and that "if I didn't want to ride in the limo, I'd have to find other transportation." I'm standing there holding my wedding dress, on the biggest fight night of the decade, less than 2 hours before my wedding. How on earth was I going to find another limo?! When I said that to him, Max then said "well, you'll have to pay me when we get there." Since I had my credit card on file, I was confused by this demand for payment. His attitude was also aggressive, as if I were inconveniencing him! I told him that we were already running late and that I didn't have time to argue with him, but that I was going to call Omni directly to address this. He then switched from using my proper name to calling me "honey." After the third time calling me "honey," I asked him to stop. Basically, all conversation between the two of us ceased at that point. When we got into the limo it was BLAZING hot! The windows were down, but by the time we reached our destination, we were sweaty and our hair was windblown. When I tried to give my mother a bottle of water in the car, I found that the water was hot to the touch. There is no way that his air conditioning had just conked out based on how hot that water was! On the way, my sister called Omni to complain about the lack of air. Omni initially only offered to have us wait 15 - 30 minutes for another limo and refused to give us a discount. But, after further discussion, Omni finally agreed to comp the limo ride. What makes this story even more strange is how we fared with the same company on the trip back. We ordered a sedan to bring my husband and I back from the wedding venue. I received a text message from Pierre, the driver, letting me know he was outside. Pierre was friendly, polite, and helped us with our bags (something that Max never bothered to do). The sedan was luxurious and most of all, it was air conditioned. When we arrived, Pierre never mentioned payment. When I finally asked him, he said it was not a problem since my credit card was on file! This only made me more suspicious of the kind of scam Max had been trying to run earlier. I was so appreciative of Pierre, that I gave him an extra tip. I've reported my issues to Omni directly, but I also felt the need to post this to let other people know what they are getting themselves into by booking with this service.
This was a suprise for my wife on our first trip to Vegas. Very affordable rates for a stretch limo.
Services were prompt, music great :) No complaints :)
I booked the Limo for a surprise for my wife and daughter , flying into the airport from the UK after a ten hour flight having a Stretched Limousine taking you to a hotel in style going was the making of our holiday . We was met by the driver at the location where they said at the airport ,help us with our cases and drove us via the strip . very pleased with the service be happy to use them again.
We used Omni for a one way ride from our hotel on the Strip to our group meet up in St. George for a hiking trip. Our driver, David, was on time, polite and courteous. The SUV was clean and comfortable. Omni's price was more competitive than other companies I contacted. Highly recommend.
This was my second time using Omni and again, very pleased. Drivers are prompt, friendly, professional and go above and beyond to get you where you're going!
Overview Our 12 passenger Mercedes Sprinter is perfectly suited for executives, small groups, and VIPs who require discretion. In addition to the personal touch that Presidential offers, our Mercedes Sprinter offers state of the art comfort with a luxurious leather interior and Premium Sound System. Point to point services: Single stop trips made easy and convenient, as our service can drop you off and pick you up later on. Dedicated chauffeur services: Have the convenience of a dedicated Chauffeur for several hours or for the day, as your agenda can change from one moment to the next.
Cities:
Las Vegas, NV
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Convention Center Private Sedan Service Las Vegas is home to many of the most coveted conventions year-round. Industries and businesses flock to our city from all over the world to witness and experience the latest in consumer electronic achievements or the coming trends of fashion that will soon hit a retailer near you (just to name a few). The importance of these events are never in question but what about your transportation arrangements when you arrive here in Las Vegas? Even experienced convention goers will tell you that relying on conventional transportation like the city bus, or a taxi-cab is an experience you do not want to take back home with you to tell your co-workers. Efficiency and reliability are the most crucial aspects to your visit. Getting lost, having reservations that do not pan out, and/or being late are not part of your plans and they never should be. MW Travel Vegas can provide you with a private sedan for just yourself or your fellow colleagues. They seat up to three passengers fresh from the airport to your hotel of choice or straight to your convention. We can even help arrange your reservations anywhere in the city whether that be for Las Vegas’ finest hotels, restaurants by some of the best renowned chefs, tickets to our world class shows, or clubs that are modeled after around the globe. Know that with MW Travel Vegas, we take care of all your business and pleasure needs. Trust the company that places customer service, reliability, and your satisfaction at the forefront of their business model. Convention goers are comprised of many individuals and MW Travel Vegas knows first hand the needs and requirements that are not only asked for but expected upon a company that thrives in a city who prides itself in the service industry. We provide luxurious comfort, on-time reliability, and safety that only experienced drivers can give you. If you visited Las Vegas before there is little doubt as to your transportation complexities that you have experienced in the past. Allow MW Travel Vegas to show you the way transportation should be done, let us take care of you the only way you should be taken care of.
Cities:
Las Vegas, NV
Up to 3 Passengers Enjoy 6-inches of additional legroom Limo Tinted Windows Luxurious Leather Interior CD Sound System Our 1-3 passenger executive Town Car offers an affordable option for busy executives on the go or anyone else with a need for chauffeured transport around Las Vegas. When you rely on 24/7 Limousines for your luxury transportation needs, you eliminate all the hassle involved with finding the best route to your destination. You can forget about having to navigate through traffic and find a parking spot within reasonable walking distance. Our spacious Town Car features a posh leather interior and six inches of additional legroom so you can sit back and relax during your ride. Listen to music on the state of the art CD sound system, catch up on emails or return phone calls while your driver handles the rest. You will arrive at your destination relaxed and refreshed. Business owners can take advantage of our affordable car service to transport important clients from the airport. Our impeccable service and spotless vehicle is sure to leave your special guests with a positive impression whether it is their first visit to Vegas or one of many. Relying on an outside car service is more cost effective than purchasing and caring for a fleet of corporate vehicles. We maintain our vehicles to the highest standards to guarantee our clients the safest and most reliable ride. 24/7 Limousines can meet all your transportation needs with affordable rates and the outstanding customer service you deserve when you hire luxury car service. With our service you can surprise your significant other with chauffeured driver service on date night. Make dinner reservations, catch a show or spend the night dancing at one of the area’s popular nightspots. Plan your itinerary or ask one of our friendly customer service representatives to help you make it a night to remember. Our Town Cars are perfect for any date night, shopping trip or spa day.
Cities:
Las Vegas, NV
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Cities:
Las Vegas, NV
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