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Bad company to work with. No wonder they are no longer a preferred vendor for my wedding venue. Unfortunately we were already "grandfathered" into our contract. Way overpriced, really unprofessional and extremely unhappy with service. First, we had an issue with our first pick up shuttle driver. He showed up but no one knew he was there, so he left. Then when the second shuttle driver came, he basically chewed out the first driver in front of my fiance, which was super awkward and a little harsh since it was the guys 2nd day! Second, they called my fiance on our WEDDING NIGHT at 11:30 PM to see if they needed to charge us for the extra hour that the first shuttle driver decided to leave....absolutely ridiculous! Do not use.
The reason for the rating is because of one incident. When the driver picked me up at Vdara, he had a bit of an attitude because I was 5 mins late for my 2:45pm pickup. It honestly wasn’t my fault he came early at 2:20pm and waited around. Also when he dropped me off at Bali Hai, the first thing he said when I got out of the limo was, do you want to pay in Cash/Card? I was taken back, I gave my credit card when I made the reservation and thought it was on file, so I said, could you just charge the card? He said no, and I luckily had my wallet and paid him. I made sure my sister call the company to have them charge the credit card for our 10pm pickup. Other than that, the shuttle buses and limo came on time.
This is actually a story of two different experiences with Omni limos. I used this limo service for my wedding. As I was long distance, all of my communication with Omni was by email/phone. I found the email/phone communication to be prompt and helpful. Even when I changed the reservation several times due to the addition of some guests and the Mayweather/Pacquio fight, I found the company to be very helpful and patient. This early experience made my experience on the day of all the more upsetting. When I hadn't heard from my driver, I called dispatch and was told that the driver was already downstairs. When we came down, we had some difficulty finding our driver and by the time we located him, it was 20 minutes after our pickup time. As we had the reservation for 1 1/2 hours, this wasn't problem, but I was eager to get to my venue on time. The driver, Max, had no sign or any way of indicating that he was my driver. When he approached me, he addressed me by name. He then said that he had been waiting 30 minutes and the air conditioning had gone out and that "if I didn't want to ride in the limo, I'd have to find other transportation." I'm standing there holding my wedding dress, on the biggest fight night of the decade, less than 2 hours before my wedding. How on earth was I going to find another limo?! When I said that to him, Max then said "well, you'll have to pay me when we get there." Since I had my credit card on file, I was confused by this demand for payment. His attitude was also aggressive, as if I were inconveniencing him! I told him that we were already running late and that I didn't have time to argue with him, but that I was going to call Omni directly to address this. He then switched from using my proper name to calling me "honey." After the third time calling me "honey," I asked him to stop. Basically, all conversation between the two of us ceased at that point. When we got into the limo it was BLAZING hot! The windows were down, but by the time we reached our destination, we were sweaty and our hair was windblown. When I tried to give my mother a bottle of water in the car, I found that the water was hot to the touch. There is no way that his air conditioning had just conked out based on how hot that water was! On the way, my sister called Omni to complain about the lack of air. Omni initially only offered to have us wait 15 - 30 minutes for another limo and refused to give us a discount. But, after further discussion, Omni finally agreed to comp the limo ride. What makes this story even more strange is how we fared with the same company on the trip back. We ordered a sedan to bring my husband and I back from the wedding venue. I received a text message from Pierre, the driver, letting me know he was outside. Pierre was friendly, polite, and helped us with our bags (something that Max never bothered to do). The sedan was luxurious and most of all, it was air conditioned. When we arrived, Pierre never mentioned payment. When I finally asked him, he said it was not a problem since my credit card was on file! This only made me more suspicious of the kind of scam Max had been trying to run earlier. I was so appreciative of Pierre, that I gave him an extra tip. I've reported my issues to Omni directly, but I also felt the need to post this to let other people know what they are getting themselves into by booking with this service.
This was a suprise for my wife on our first trip to Vegas. Very affordable rates for a stretch limo.
Services were prompt, music great :) No complaints :)
I booked the Limo for a surprise for my wife and daughter , flying into the airport from the UK after a ten hour flight having a Stretched Limousine taking you to a hotel in style going was the making of our holiday . We was met by the driver at the location where they said at the airport ,help us with our cases and drove us via the strip . very pleased with the service be happy to use them again.
We used Omni for a one way ride from our hotel on the Strip to our group meet up in St. George for a hiking trip. Our driver, David, was on time, polite and courteous. The SUV was clean and comfortable. Omni's price was more competitive than other companies I contacted. Highly recommend.
This was my second time using Omni and again, very pleased. Drivers are prompt, friendly, professional and go above and beyond to get you where you're going!
In Las Vegas no one can resist the temptation to catch a glimpse of who’s stepping out of a limousine! Our pink twelve passenger Cadillac Escalade limo in Las Vegas will positively turns heads! In addition to the personal touch that Presidential offers you’ll enjoy the state of the art comforts of luxurious leather interior, flat screen TV’s, Premium Sound System, and fiber-optic neon lighting. Whatever the occasion, Wedding, Bachelor/Bachelorette Party, Prom, LAS VEGAS NIGHT CLUB SCENE, or just a night out on the town with friends, this Super Escalade Limo is all about STYLE, FUN and FLASH! Cruise the Las Vegas Strip in style, and enjoy your ride… Bar comes stocked with complimentary bottled water, ice and glassware. Point to point services: Single stop trips made easy and convenient, as our service can drop you off and pick you up later on. Dedicated chauffeur services: Have the convenience of a dedicated Chauffeur for several hours or for the day, as your agenda can change from one moment to the next.
Cities:
Las Vegas, NV
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McCarran Airport Shuttle Service Perhaps a limousine or a stretch SUV does not fit your needs but you still need to get from the airport to your destination and you certainly do not want to take a taxi or the city bus to get there. You are looking for something that is in between comfort and convenience. Take a look at our airport shuttle for your traveling needs. This way you know you will be driven in an air-conditioned vehicle by an experienced driver to where you need to be. There won’t be 101 stops along the way because we are not a public transport service. You can rest assured that your ride will be clean and as smooth as possible and our driver will provide assistance in loading and unloading your luggage if you require help. All you have to do is contact us to let us know when you will be arriving in Las Vegas and when you need to catch your flight to your next destination. We will provide you with an all-inclusive quote for your trip that includes fuel surcharges and airport security fees so you won’t be caught off guard with unexpected costs. We believe in providing a transparent and professional shuttle service to our customers because we pride ourselves on repeat business and word-of-mouth advertising. Our reputation is as important to us as a friendly service and a reliably smooth ride is to you. So give us a call in advance to let us know when you require a shuttle and we will happily send you booking details and a shuttle voucher for your next trip to our exciting city. We will make the necessary arrangements to collect you whether you need to get to the airport, your convention, a meeting or just to start that hard earned vacation you have been looking forward to. If you are not yet certain that an airport shuttle is the right transport for you, simply call us. We will address any concerns you may have and provide you with all the information to set your mind at ease. Our drivers have years of experience. They will meet and greet you at the airport and will be easily identifiable as they will have details written on a board that will be clearly displayed. Airports can be intimidating especially if you are unfamiliar with the layout. We will help you to find your luggage at the right carousel, direct you to your shuttle and then you just need to sit back and relax while your driver does the rest!
Cities:
Las Vegas, NV
The incredibly popular Cadillac Escalade ESV was built with tough-minded determination, bold, powerful lines, and fashionable style. Featuring the Bose® Discrete Surround Sound System with a dual CD/DVD player, AudioPilot® noise compensation technology, tri-zone climate control, and leather captain’s chairs, you will find yourself safely at home in this stylishly bold luxury new body style Cadillac Escalade SUV. Cadillac Escalade ESV SUV Fully equipped 6 Passenger Capacity Classic Black Cadillac Escalade ESV SUV has plenty of room. State of the art for Corporate limousine charters. Vegas VIP, this Cadillac Escalade ESV SUV is the perfect ride for your kind of entourage in Las Vegas Make your night stealth special with Abraham Limo Services. Enjoy a business trip in comfort and elegance or an intimate evening for two or party with friends and family. ALV customer service professionals will arrange every detail of your limousine transportation including an array of amenities, flowers and other special requests. ALV chauffeurs will call to confirm your itinerary taken care of all your party needs throughout the ride. Abraham Limo Service choose the Cadillac Escalade as standard by which all other luxury SUVs and all Vegas Limo companies are measured for the cutting-edge technology and mobile entertainment, with power and room to spare for our VIP clientele, and friends. The Cadillac Escalade SUV is a statement of your expectation you have of Las Vegas and ALV discreetly recognize and oblige to that VIP hospitality and high-end limo charters The Cadillac Escalade SUV corporate sedan is the most acclaimed luxury SUV which continues to set the standard with commanding power in our Las Vegas limo company. The all-new Cadillac Escalade ESV SUV is the obvious choice for luxury chauffeured business travel, a spacious and sophisticated SUV whose every detail has been refined for an improved limo riding Vegas experience. Refined. Sophisticated. Technologically advanced; The Cadillac Escalade.
Cities:
Las Vegas, NV
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