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Great, great customer service!!
I had been in contact with another car service company before for months but that company was 1) super unresponsive -- it would take me days/weeks before I could get a response and 2) unwilling to bend/negotiate with me on their terms.
I received a response in a matter of minutes from Top Fleet. I was able to speak to a rep (Ryan) immediately, and he helped tailor a deal that fit exactly what we needed -- got it all done in one phone call! I didn't feel like he was trying force me into anything we didn't need just to nickel and dime me! Driver was on time and friendly, and had complimentary water and champagne! I highly
I've used Top Fleet a few times and have always had great service! Last weekend we got a party bus to get back to the city from a concert
at Allstate Arena. The weather was absolutely awful and pouring rain. The driver went above and beyond and picked us at a location where we would not get wet and had an umbrella for us to use to stay dry.
The party bus was very clean and to be
honest was maybe the best part of the night (after seeing The Chainsmokers). The driver was very accommodating and he even made a couple extra stops to let people off at a different location than our original planned destination. I would definitely use them again and would recommend Tom Fleet Inc to all my friends!
Wow!! I have used them for years and decided to write a review finally. Today we just completed our trip and Jacques was our driver to and from the airport. His attention to detail and ability to go the extra mile is second to none. I want to request him every time now. But I have also needed to have special requests and Ryan and top fleet have always come through. I have used a lot of different companies in the past but will not use anyone but top fleet moving forward. Thank you Ryan and Jacques.
Experience comfort and elegance in the ultra-classy, distinctive Lincoln MKT. This beautiful model represents the majority of vehicles in our fleet; they are always maintained in pristine condition. Passenger count: 3 Airport Town Car Service: Your pick-up at one of Chicagoland’s many airports will let you ride in style in a new Lincoln Town Car. The sedan’s gleaming exterior is the cover for a convenient entry-and-exit feature and ample trunk space for business or leisure travelers (holding up to four golf bags). You will be surrounded by luxury in the richly-appointed Town Car’s interior, which features glove-soft leather trim and satin-nickel accents.
Cities:
Chicago, IL
Up to 45 Passengers 2016 AM/FM/CD/DVD/TVs Bluetooth Compatible 5000 Watt Sound System Fiber Optic Mood Lighting Laser Lights and Strobe Lights Service Bar with Insulated Coolers Alcoholic Beverages (Upon Request) Complimentary Ice and Bottled Water
Cities:
Chicago, IL
Up to 56 Passengers; 25 - 58 Medium Piece Luggage Capacity; Individual Forward Facing Seats; CD Sound System, TV & DVD, Intercom; Climate Controlled
Cities:
Chicago, IL
The Sprinter Passenger Van has the power to move you and 14 passengers with a very inviting interior. Engineered for comfort.Give passengers the room to sit, stand, stretch out and settle in with an interior standing height of up to 6'4". It's a space where people can stand tall while on the move. Load whatever you bring, with a maximum cargo volume of 187 cu. ft. behind the rear bench seat of the Sprinter Passenger Van. Ideal for long trips, Road Show's, or any other occasion.
Cities:
Chicago, IL; Northbrook, IL; Glenview, IL; Winnetka, IL; Wilmette, IL; Lake Forest, IL; Libertyville, IL; Lincolnshire, IL; Gurnee, IL; Glencoe, IL; Arlington Heights, IL; Park Ridge, IL; Evanston, IL; Schaumburg, IL; Palatine, IL; Highland Park, IL; Hoffman Estates, IL; Kenilworth, IL; Wheeling, IL; Barrington, IL; Buffalo Grove, IL; Bannockburn, IL; Deerfield, IL; Morton Grove, IL; Northfield, IL; Lake Bluff, IL; Lake Zurich, IL; Long Grove, IL; Mundelein, IL
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