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Finding the right limousine company can be difficult and over the past 3 weeks, I've called several companies trying to find the most effective way to transport my friends for my birthday brunch/wine tasting. I wanted something with a little style but nothing really over the top as we only needed a transportation for about 3 hours.
Initially I called Premiere and spoke to someone who gave me what I thought was a great quote....I didn't book it then as I was still waiting for my final headcount but once I was ready I gave them a call back to book. I ran into some issues with the next person that I tried to book with, as the quote was different and included a minimum number of hours (Our 3 hour ride didn't meet their minimum for wine tasting). After disputing back and forth, I gave up on booking with this company and found another.
A few days later, I got a call from the owner of Premiere... he heard my story and wanted to followup with me. I admit, I was over the situation of finding a limo and I wasn't particularly interested in chatting with the owner anymore but he was persistent about making things right with me. He said that he investigated the situation and because I had been quoted one thing in the beginning he would honor that price. He also said that he would make changes within his company to make sure a situation like the one I had didn't happen again.
By then, I had already booked with another company and wasn't able to get a refund on my deposit. The owner of Premiere , John went out of his way to call the company to try and get my refund back. He then quoted me a price with him that would be less my deposit that I paid with the other company just to make it up to me. The company I gave my deposit to was not as highly rated as Premiere and I really wanted to give Premiere my business after how hard they worked to make it up to me. I'm now confirmed for a Mercedes Sprinter Van with Premiere and I'm very excited for my upcoming trip. John even offered to call up a friend at a great winery in Napa to offer us some complimentary VIP tastings. This is what 5 star service is all about! Based on John's followup and his commitment to great customer service I'm giving them 5 stars. I'll also update after my ride
We would rate our Napa limo experience first class.. Our driver was very pleasant and fun to be around for the day, so professional and attentive. The limo itself was top notch, very clean, new and everything we expected and beyond. Thank you for making my wife's birthday a special day. I will definitely use your services to the wine country again.
" Cheers "
Up to 8 passengers: All vehicles are black and equipped with leather seating, privacy glass, stereo system, bar, neon lighting.
Cities:
Napa, CA; San Francisco, CA; Sonoma, CA 95476; Oakville, CA 94558; Rutherford, CA; St Helena, CA 94574; Calistoga, CA 94515
No Hidden Fees, Service Charge Included
White or Black Exterior Leather Interior Electric Division Privacy Window Large Bar Area TV/VCR Stereo with CD Changer Fiber Optics throughout Professional Chauffeur in Uniform
Cities:
San Francisco, CA
The Ford Transit Passenger Van offers transportation with unrivaled style, safety, and innovation. The premium suede seating offers a comforting and warming feel for you and your team. First-class features in our vehicles include room for 14 people, an interior standing height of up to 6 ft. 5. With a spacious rear storage area, and ergonomic durable rear passenger seating with individual headrests and integrated 3-point seat belts at each seating position. PASSENGER CAPACITY: 14 LUGGAGE CAPACITY: 13
Cities:
San Francisco, CA
Cities:
San Francisco, CA; Santa Clara, CA; San Jose, CA; Palo Alto, CA; Napa, CA; Morgan Hill, CA; Monterey, CA; Burlingame, CA; Half Moon Bay, CA; Sunnyvale, CA; Mountain View, CA; Cupertino, CA; Los Gatos, CA; Menlo Park, CA; Redwood City, CA; Woodside, CA; Fremont, CA; Hayward, CA; San Carlos, CA; Sausalito, CA 94965; Oakland, CA; Gilroy, CA 95020; San Martin, CA 95046; Monte Sereno, CA 95030; Atherton, CA 94027; Milpitas, CA 95035
This is the Ultimate Land Yacht! A spacious upright vehicle, with a white exterior and phenomenal custom exterior graphics. It has large tinted windows on each side. The interior of the vehicle features stainless steel throughout with brand new black and gray two-tone ruffled leather sofas, a stand-up corner bar along with 3 other mini bars are built into the back of the seats. The mini bars have an option to be conveniently hidden by replacing the seat back. There is a large 42" wide-screen plasma television located in the rear of the coach, a 20” flat screen monitor located in the front corner bar area behind the driver, a 7” monitor in the restroom and (4) four 7” monitors in the center of the vehicle on the poles, ipod docking station, DVD/MP3/CD players and Dolby Surround Sound (which is an awesome stereo system), strobe lights, neon lights, laser light show and fiber optics embedded in the stainless steel and throughout the coach plus a limo-touch control panel for adjusting the interior effects to your particular liking conveniently located on top of the corner bar. Ice coolers, wine coolers, acrylic glass holders and champagne holders compliment each bar. The vehicle also features a fully functional restroom with stainless steel throughout and a sink with running water which is also included. It has a fabulous air-conditioning system. Vehicle features a slab floor! This vehicle is designed like a nightclub on wheels! Seats 32
Cities:
San Francisco, CA
The epitome of beauty and sophistication. Attributed with a new 3.0-liter Twin power Turbo 6-cylinder engine, makes this powerful luxury sedan a desirable choice. Efficient and elegantly designed gives ultimate comfort.
Cities:
San Francisco, CA; Brisbane, CA; Daly City, CA; South Lake Tahoe, CA 96150; South San Francisco, CA
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