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I accidentally didn't look at Yelp before booking these guys, and after reading the reviews I was prepared for a disaster. Actually, everything went incredibly smoothly. My 7 girlfriends and I took 1st Classic on a day long wine-tasting trip. The driver, Siya (sp?) was amazingly nice and completely on time, and the limo was new and clean. We had a great time. Also, we had booked the limo until 4 and the owner warned me that we would be charged a fee if we went even a little over the time. Due to some traffic on the way home, I think we pulled in at around 4:04 and Siya didn't charge us anything over the agreed upon price. Happy customer!
Just as a quick note - the website would not let me give "0" stars. :)
Never in my life have I been so outraged by how a company operates. They completely ruined my wedding night - 2 hours late picking us up (we were the last ones left), the driver got lost, we got stuck in a ditch and had to have a tow truck come save us - ALL IN MY WEDDING GOWN!!!!! To make matters worse, they have not returned calls nor have they responded to our complaints. My dress is ruined from standing in dirt and we didn't even get to enjoy our wedding night hotel room. By the way - we were still charged for the entire service AND "gratuity." Some company, huh? As someone who has never written a review for a company before, I felt that this was necessary for my first time!!!!!
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Cities:
San Francisco, CA
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Cities:
San Francisco, CA; Santa Rosa, CA; Healdsburg, CA 95448; Fairfield, CA; Napa, CA
Cities:
Santa Cruz, CA; San Francisco, CA; San Jose, CA; San Mateo, CA; Burlingame, CA; Palo Alto, CA; Mountain View, CA
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