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I had excellent service, and our driver, John Lopez, was professional, timely, friendly and warm. Based on my experience I would recommend this service.
Lately it the service/reliability has dropped off. My business has a corporate account and has had issues with the last 3 of 3 reservations.
The latest was last week. Had a reservation for 11:00OM, for which I received a confirmation email. However, the car hadn't arrived by 11:15 so I called to check status. Was told somehow the reso didn't hit their system and that they had no drivers available. They offered no solution (what about sending an Uber and covering the charge?). So, now 20 minutes after the car should have been at my house I was left scrambling to find a solution.
Nice people and good prices, but we are pulling our business.
We purchased the $120 for 4 hour limo ride on livingsocial for our napa trip. We had such a great time that we had to extend for another hour! Gratuity + fees was about $87 and each additional hour was $110 (everything included). Our driver, Sunny (?), was punctual and friendly. He took us to our destinations and was always ready whenever we called for pickup. Ernesto, the sales manager, was also easy to talk to when we had to book this trip. Everything went smoothly and I would HIGHLY recommend this company for any events!
They also had a bottle of sparkling wine for us in the limo =) They also give you a 15 minute grace period in case there's traffic so you don't get charged for a whole hour if you're 5 minutes late coming back. This was much fun and we hope to ride again with Limo 5 Star!
PASSENGER CAPACITY: 14-18 LUGGAGE CAPACITY: 5
Cities:
San Francisco, CA
Features // Our Mercedes Executive Limo Vans feature individual leather Captain's Chair seating for up to 7 passengers, custom-built with facing rows to keep everyone in the conversation. Comfortable and spacious, comes fully loaded with surround sound, 2 TV monitors, touchscreen control panel and a conference table, making it the perfect transportation solution as a shuttle, tour vehicle or corporate transport. Enjoy the illuminated bar with complimentary liquor, champagne, ice, sodas and water. Seating // 1-7 passengers
Cities:
San Francisco, CA
1-6 Passengers: Black Suburban SUV Air Conditioning * Climate Control System * Turbo boost stereo system * Power Locks Seat and Windows * Leather Interior * CD Player * Up-to-date amenities
Cities:
San Francisco, CA
LIMO # 14: ROLLS ROYCE PHANTOM: The top of the line when it comes to class! Silver exterior encloses cream Italian leather that compliments the specialty Rolls Royce rims. Vehicle has a premium stereo with CD changer, wood grain interior trim, and rear fold out tables & foot rests. Vehicle is also equipped with Rolls Royce umbrellas for the rainy days. Perfect for the Cinderella wedding or classy night out. Seats 2
Cities:
San Francisco, CA
This H3 has a beautifully designed interior, including optic and laser lighting effects has a White Exterior, White Vinyl Top, Chromed Exterior Door Handles, Chromed Exterior Mirror Caps, 140" Tinted Windows, Black Tubular Running Boards, Opera Lights, Standard Tires and Rims, Optional Wheels, Pink & White Interior with Black Trim, 3 Section Wave Style Bench Seating, Lighted Disco Floor with Black Carpet Overlay, Stainless steel partition with fiber optics, Stainless Steel Ceiling with Starlight Fiber Optics, Two Full Wave Bars with Pearl Lexan Tops, One Corner Bar with Pearl Lexan Tops, Ice Coolers and Drink Holders Throughout, Stainless Steel Bar Backs with Fiber Optics, Lighted Glassware and Decanters, Manual Sun Roof for Emergency Exit, Fiber Optic Rope Piping around the Header, Seats 16 very comfortably, Level III stereo with CD Player, DVD Player, iPod Docking Station, A/V Hook up, 110AC Outlet, 12V DC Power Socket, Two 15” flat Screens next to the Partition, One 7” flat Screen in the Pillar, One 7” flat Screen in the Bar, One Lightning Dish, Strobe Lights, Red Laser Lights, Hands Free Intercom with the Driver, Back up Video System with Voice and Monitor, LimoTouch Control Panel
Cities:
San Francisco, CA
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