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I had excellent service, and our driver, John Lopez, was professional, timely, friendly and warm. Based on my experience I would recommend this service.
Lately it the service/reliability has dropped off. My business has a corporate account and has had issues with the last 3 of 3 reservations.
The latest was last week. Had a reservation for 11:00OM, for which I received a confirmation email. However, the car hadn't arrived by 11:15 so I called to check status. Was told somehow the reso didn't hit their system and that they had no drivers available. They offered no solution (what about sending an Uber and covering the charge?). So, now 20 minutes after the car should have been at my house I was left scrambling to find a solution.
Nice people and good prices, but we are pulling our business.
We purchased the $120 for 4 hour limo ride on livingsocial for our napa trip. We had such a great time that we had to extend for another hour! Gratuity + fees was about $87 and each additional hour was $110 (everything included). Our driver, Sunny (?), was punctual and friendly. He took us to our destinations and was always ready whenever we called for pickup. Ernesto, the sales manager, was also easy to talk to when we had to book this trip. Everything went smoothly and I would HIGHLY recommend this company for any events!
They also had a bottle of sparkling wine for us in the limo =) They also give you a 15 minute grace period in case there's traffic so you don't get charged for a whole hour if you're 5 minutes late coming back. This was much fun and we hope to ride again with Limo 5 Star!
Passenger Capacity: 6 Passengers Luggage Capacity: 5 Vehicle Features: Our SUV / Cadillac Escalade ESV's are an incredibly roomy Suv.Seating for up to 6 passengers in luxurious comfort, Leather seating AM/FM CD Player, Tinted windows, Air Conditioner & Extra Large Trunk Space.
Cities:
Hayward, CA; Pleasanton, CA; Alamo, CA; Dublin, CA 94568; Castro Valley, CA; San Ramon, CA; Danville, CA; San Leandro, CA; Walnut Creek, CA; Oakland, CA; Newark, CA 94560; Fremont, CA; Union City, CA; Lafayette, CA; Orinda, CA; Moraga, CA; Alameda, CA; Berkeley, CA; Diablo, CA; Concord, CA; Emeryville, CA; Livermore, CA; Milpitas, CA 95035; Piedmont, CA; Pleasant Hill, CA; San Lorenzo, CA; Sunol, CA; Redwood City, CA; Woodside, CA; Belmont, CA; Palo Alto, CA; Los Altos, CA; Menlo Park, CA; Pacifica, CA; Mill Valley, CA 94941; San Mateo, CA; Foster City, CA; Mountain View, CA; Santa Clara, CA; San Bruno, CA; Albany, CA; San Francisco, CA; Tracy, CA; Manteca, CA; San Jose, CA; Brentwood, CA 94513; Discovery Bay, CA; Bay Point, CA; Antioch, CA; Blackhawk, CA 94506
No Hidden Fees, Service Charge Included
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Up to 14 passengers: All vehicles are black and equipped with leather seating, privacy glass.
Cities:
Napa, CA; San Francisco, CA; Sonoma, CA 95476; Oakville, CA 94558; Rutherford, CA; St Helena, CA 94574; Calistoga, CA 94515
No Hidden Fees, Service Charge Included
All-Wheel Drive with Distronic Cruise Control, Safe Distance Warning System, Sport/Comfort Driving Mode, Rear reclining seats, Tinted windows with power shades, Dual DVD players in the rear seats, Separate rear climate control, Internet/WiFi connection, 110 V outlets, USB and iPod auxiliary connections, Blue Tooth Connectivity to car’s stereo system, Sirius Satellite radio, CD changer in the front, DVD player in front also, Charging ports, Cooler with water, Magazines, Newspaper, and the auto body is factory stretched for plenty of leg room.
Cities:
San Francisco, CA; Livermore, CA; Pleasanton, CA; Dublin, CA 94568; Danville, CA; Walnut Creek, CA; Tracy, CA; Napa, CA; Calistoga, CA 94515; Blackhawk, CA 94506
Vista panoramic view, 4 TVs, Upgraded Sound system with CD/DVD and iPod inlet port. PA System and Additional 110 volt power outlet with usb connection, 30 Plush Leather seats with seatbelt, Privacy Blinds and more…
Cities:
San Francisco, CA; Brentwood, CA 94513
The Chevy Suburban has a sleek black exterior with grey and black leather and tinted back windows. There is a third row(seat) with plenty of luggage space in the rear.
Cities:
San Francisco, CA
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