The client assumes full financial liability for any damage to the vehicle caused during the rental period
by them or any members of their party which includes downtime.
The driver has the right to terminate run without refund (if there is blatant indiscretion
on the part of the client(s)).
The transport company reserves the right to upgrade passengers to a better class of vehicle.
The transport company will charge the client for each additional stop on a transfer trip. The
charge amount depends on the type of vehicle chosen.
Smoking is not permitted in all our vehicles.
Not responsible for delays or the termination due to weather causing unsafe road conditions (ie. not salted, accidents, etc.).
Not responsible for articles left in the vehicle.
Balances to be paid to the driver on the trip date before the beginning of the trip.
In the event of a mechanical breakdown which on charter the transport company will only
be responsible for making up the lost time at another mutually agreed date.
Tips are optional. 20
%
(of the fare)
Gratuity will be added on all corporate and 3rd party travel,
20
% (of the fare)
Gratuity will be
added on Barter or Promo Sales.
Cancellation Policy
1. Transfers / Point-to-point
100% refund if canceled 30days
before the trip.
50
% refund if canceled 72hours
before the run.
If canceled less than 24hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 500.00
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
2. Hourly (Standard)
100% refund if canceled 30days
before the trip.
50
% refund if canceled 7days
before the trip.
If canceled less than 48hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 1000.00
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
3. Hourly (Special event (wedding, prom, etc)
100% refund if canceled 120days
before the trip.
50
% refund if canceled 30days
before the trip.
If canceled less than 72hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 2000.00
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
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