Cadillac Escalade SUV

Pros: Good pricing, quick check in and check out. Car was clean and well maintained.

I rented from them because they were the cheapest I found. Once I made my reservation, I looked up the yelp review on their previous listing and got worried with all the negative reviews. But unfortunately I already gave them my credit card info. When I got there though, I walked up to the desk and they had everything ready for me. It took maybe 10 minutes and I was headed into the garage to pick up the car. When I got there, a guy was drying the car because they just washed it. Gave them the paperwork from the desk inside and I was off in 15 minutes. They took a $300 deposit on top of the car but it got returned to me at the end. They have the car registered with the Sun Pass toll system. They took the toll payments out of the $300 deposit, but I was fine with that because of the convenience factor. I'm giving them 5 stars, mostly because of the surprise factor. After reading the previous reviews, I had a lot of doubts, but none of them were founded. Maybe they changed a lot. But my experience was excellent and I would rent from them again.

We were a little sketched by the small car rental shop (especially since it's located right between Enterprise and Hertz), but we eventually decided to make a leap of faith and it was worth it. My group were all under 25 hrs old (my bf turns 25 next week) and instead of getting charged a fee for being under 25 like all the other car rental places (25$ a day at enterprise) it's a security deposit that will be refunded if we don't damage the car.

Hector was so friendly and helpful and really treated us like family. The fact that it was a small mom and pop shop meant we received the extra attention.