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MOTORCOACH

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17 E Monroe St #171, Chicago, IL 60603

Vehicle Description

Deluxe Motor Coach Our deluxe motor coaches come in two different sizes, the 36-passenger and the 47-to-56 passenger. Both sizes come with the following amenities: Restroom, Climate control, Reading lamps, Cellular phone and 2-way radio for driver communications, Extra head and leg room, Air ride comfort, Passenger windows offering a panoramic view, Plush-covered, reclining seats with footrests, High-capacity cargo bays, plus above-head storage space, AM/FM radio, Video monitors, DVD player, WiFi service and other state-of-the-art amenities are available upon request.

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Reviews

Don B. April 25, 2016

Wow!! I have used them for years and decided to write a review finally. Today we just completed our trip and Jacques was our driver to and from the airport. His attention to detail and ability to go the extra mile is second to none. I want to request him every time now. But I have also needed to have special requests and Ryan and top fleet have always come through. I have used a lot of different companies in the past but will not use anyone but top fleet moving forward. Thank you Ryan and Jacques.

Alex K. May 2, 2017

I've used Top Fleet a few times and have always had great service! Last weekend we got a party bus to get back to the city from a concert
at Allstate Arena. The weather was absolutely awful and pouring rain. The driver went above and beyond and picked us at a location where we would not get wet and had an umbrella for us to use to stay dry.

The party bus was very clean and to be
honest was maybe the best part of the night (after seeing The Chainsmokers). The driver was very accommodating and he even made a couple extra stops to let people off at a different location than our original planned destination. I would definitely use them again and would recommend Tom Fleet Inc to all my friends!

George H. July 16, 2017

Great, great customer service!!

I had been in contact with another car service company before for months but that company was 1) super unresponsive -- it would take me days/weeks before I could get a response and 2) unwilling to bend/negotiate with me on their terms.

I received a response in a matter of minutes from Top Fleet. I was able to speak to a rep (Ryan) immediately, and he helped tailor a deal that fit exactly what we needed -- got it all done in one phone call! I didn't feel like he was trying force me into anything we didn't need just to nickel and dime me! Driver was on time and friendly, and had complimentary water and champagne! I highly

Cities Served

  • Chicago, IL
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MOTORCOACH can be used for pick-up and drop-off services in the following airports in Chicago, IL:

Terms & Conditions

  • The client assumes full financial liability for any damage to the vehicle caused during the rental period by them or any members of their party which includes downtime.
  • The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
  • The transport company reserves the right to upgrade passengers to a better class of vehicle.
  • The transport company will charge the client for each additional stop on a transfer trip. The charge amount depends on the type of vehicle chosen.
  • Smoking is not permitted in all our vehicles.
  • Not responsible for delays or the termination due to weather causing unsafe road conditions (ie. not salted, accidents, etc.).
  • Not responsible for articles left in the vehicle.
  • Balances to be paid to the driver on the trip date before the beginning of the trip.
  • Delay over 15 minutes at the client's fault will incur an additional charge of up to 20 % of the fare.
  • Customer Satisfaction credit will be limited to 20 % of the fare.
  • The Maximum Liability of the transport company will not exceed the fare paid.
  • In the event of a mechanical breakdown which on charter the transport company will only be responsible for making up the lost time at another mutually agreed date.
  • Tips are optional. 20 % (of the fare) Gratuity will be added on all corporate and 3rd party travel, 20 % (of the fare) Gratuity will be added on Barter or Promo Sales.

Cancellation Policy

1. Transfers / Point-to-point

  • 100% refund if canceled 12 hours before the trip.
  • 50 % refund if canceled  24 hours before the run.
  • If canceled less than 24 hours before the trip:
    • No refund if the paid amount is below or equal to the non-refundable amount of $ 100 .
    • Otherwise, the refund amount is the paid amount minus the non-refundable amount.
  • No refund in case of a no-show.

 

2. Hourly (Standard)

  • 100% refund if canceled  12 hours before the trip.
  • 50 % refund if canceled  72 hours before the trip.
  • If canceled less than 72 hours before the trip:
    • No refund if the paid amount is below or equal to the non-refundable amount of $ 100 .
    • Otherwise, the refund amount is the paid amount minus the non-refundable amount.
  • No refund in case of a no-show.

 

3. Hourly (Special event (wedding, prom, etc)

  • 100% refund if canceled  2 weeks before the trip.
  • 50 % refund if canceled  72 hours before the trip.
  • If canceled less than 72 hours before the trip:
    • No refund if the paid amount is below or equal to the non-refundable amount of $ 100 .
    • Otherwise, the refund amount is the paid amount minus the non-refundable amount.
  • No refund in case of a no-show.

 

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