2015 Chrysler 300 Limousine

I recently used Alert Transportation for a group trip to New Orleans and Carnival cruise to Cozumel Mexico. I hired the 25 passenger min-bus for our three transfers (airport, cruise port, airport) and added a city tour for our group of 18 travelers. Each experience with this company was FIRST CLASS!! Our three drivers were very timely and extremely professional. My group had children, adults and a person with mobility issues and Alert handled us exceptionally on each transfer. We also scheduled a 3-hour city tour upon our return to New Orleans prior to our transfer to the airport. Gary, our driver and tour guide was exceptional! His knowledge of New Orleans history (to include Hurricane Katrina facts) was amazing. Then entire experience from scheduling to our final drop-off at the airport was flawless!! I would use them again and again without hesitation. HIGHLY RECOMMENDED!!!

I was in New Orleans last week and used Millennium for my rides to and from the airport. Both drivers were punctual, courteous, and friendly. The limos were in great shape too. On my way to the airport for my return trip home, I left my cellphone in the limo. The limo service shipped the phone back to me in Chicago. All in all, my experience was great.

Terrible!!! Really bad customer service! My fiancé and I called them on Saturday and spoke to a girl. We told her that we wanted to book an 8 passenger limo for 2 hours for a wedding. We went over where this was taking place and where the drop offs would be so she was well aware of the city. She quoted us a reasonable price and let us know that in order to book we would need to fill out a form and pay half the total. We said we would come on Monday and she told us to come at 3.
On the Monday my fiancé called them to reconfirm. They told him that the girl had misquoted him and told him it would be an extra $100. A conversation took place for 30 minutes involving different people coming on the phone. After this they agreed to do it for the original price they had "misquoted" us and told us to drive over and do the paperwork.
When he got there and started the paperwork another guy got involved and said that they couldn't do this. Waste of time. Bad attitudes. Wouldn't use if they were free.
All in all they did us a favor as another company has given us a cheaper quote than these idiots and they seem to understand customer service and professionalism.

Worst Limo transportation business in New Orleans. Watch out for their so called quotes. There's a high possibility the quote will increase when reserving vehicles. They lost out of $851.00 over a $72.00 increase. I went with Capital City Trolleys and AM Party Bus. My total is now $715.00. Far more better Limo services in New Orleans than Alert Transportation. Take heed!!!

Easy reservation, great communication, professional driver, and flawless vehicles. From start to finish this was a fantastic experience. The staff was friendly, informative, and courteous. The owner worked personally with me to correct MY mistake with the reservation. I will definitely use this service again!!!