Mercedes Sprinter

• The client assumes full financial liability for any damage to the vehicle caused during the rental period by them or any members of their party which includes downtime.
• The transport company reserves the right to upgrade passengers to a better class of vehicle.
• Smoking is not permitted in all our vehicles.
• Balances to be paid to the driver on the trip date before the beginning of the trip.
• Delay over 15 minutes at the client's fault will incur an additional charge of up to 20 % of the fare.
• In the event of a mechanical breakdown which on charter the transport company will only be responsible for making up the lost time at another mutually agreed date.
• Tips are optional. 20 % (of the fare) Gratuity will be added on all corporate and 3rd party travel, 20 % (of the fare) Gratuity will be added on Barter or Promo Sales.

1. Transfers / Point-to-point

• 100% refund if canceled 72 days before the trip.
• 10 % refund if canceled  24 hours before the run.
• If canceled less than 24 hours before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 25 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.

2. Hourly (Standard)

• 100% refund if canceled  72 weeks before the trip.
• 20 % refund if canceled  24 hours before the trip.
• If canceled less than 24 hours before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 35 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.

3. Hourly (Special event (wedding, prom, etc)

• 100% refund if canceled  52 weeks before the trip.
• 50 % refund if canceled  72 hours before the trip.
• If canceled less than 72 hours before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 100 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.