Owning a limousine service can be lucrative, but operating it by yourself can cause some issues with reservations and other booking concerns, and you will eventually lose clients for lack of efficiency in handling your calls. One solution to this problem is outsourcing your answering and dispatch to a reliable virtual assistant company that will make sure that all calls are answered, reservations and cancellations are processed, and drivers are dispatched on time to avoid any delays.
Efficient service
Hiring a virtual assistant to answer call anytime of the day will relieve you of stress of answering calls yourself. There will be times when you are unable to answer calls and this will mean loss of clients and money. But with a virtual assistant, calls made by clients anytime of the day, even in the middle of the night, are given proper attention.
You can also supply your VA the frequently asked questions by clients so they can supply the right answers for them. Extending extra service aside from confirming reservations and cancellations and dispatching drivers is always a plus.
Another idea is to allow your VA to ask pre-booking questions to potential customers such as the pickup ad drop off locations, the time of the pickup and drop off, the number of guests and many more. This information will allow your VA to offer the most suitable fleet for the client as well as arrange for a chauffeur to either be on call or standby.
Cheaper than an in-house employee
Hiring a virtual assistant and a dispatcher to make your calls and booking organized is much cheaper than hiring a fulltime employee. With a virtual assistant, you only have to pay for each call and calls can be made by clients anytime of the day. You don’t have to pay a fulltime employee to wait for call to arrive. Dispatchers on the other hand help you manage the release of drivers and vehicles to the right clients with their specification and requests granted.
Calls anytime of the day are answered by 24 hour virtual assistant
Handling calls, although at first may seem like a mundane task, may prove to be stressful. Clients may call for inquiries and bookings anytime of the day and if you are unable to answer them when they call, they will not try again and go to another company for the service you can provide. Another thing about virtual assistants is that they do not just answer the phone and answer inquiries. They also make sure that bookings are not overlapping and every client can be serviced efficiently.
If you are short-staffed but your limo service company badly needs an extra pair of hands to take care of calls and dispatch, then hiring a virtual assistant company will prove to be an advantage to your business. Not only will it make your job easier but your business will gain more clients because they will see how efficient your calls and dispatch are handled.
Low User Basic Answering Service. Answering Service for Low-Volume Businesses.
Plan $19.95 per month
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No Cost Per Minute
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$0.75 Cost Per Call
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$10.00 for 800 Phone Number
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Monthly Billing Cycle
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Low Monthly Fee
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Local Phone Number Available
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50 Free Calls Included Per Billing Cycle
Similar to the Basic Plan, The Low User Basic Service Plan was created for businesses that require basic information from their callers. This basic information includes name, number, and what the call is regarding. The Basic answering service pricing is billed at $0.45 per call, billed in a 28 day billing cycle. The monthly fee includes 50 FREE calls. This plan is ideal for low-volume businesses that simply require the basic information from their callers, or need overflow answering service.
Note: A one-time setup fee of $15 is applied to all new accounts.
Customize your Low Volume Answering Service:
How do you want your messages sent to you (select at least 1 option)?
Email +$5.00 SMS +$5.00
Basic Answering Service. Answering Service for Small Business & Large Businesses!
Plan $49.00 per month
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No Cost Per Minute
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$0.45 Cost Per Call
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$10.00 for 800 Phone Number
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Low Monthly Fee
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Local Phone Number Available
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100 Free Calls Included per cycle
The Basic Service Plan was created for businesses that require basic information from their callers. This basic information includes name, number, and what the call is regarding. The Basic answering service pricing is billed at $0.45 per call, billed per month. This plan is ideal for businesses that simply require the basic information from their callers, or need overflow answering service.
Note: A one-time setup fee of $15 is applied to all new accounts.
Customize your Answering Service:
How do you want your messages sent to you (select at least 1 option)?
Email Free. SMS +$5.00
Specialized Answering Service. Specialized Answering Service & Data Entry.
Plan $49.00 per month
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$0.78 Cost Per Minute
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No Cost Per Call
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$10.00 for 800 Phone Number
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Monthly Billing Cycle
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Customizable Answering
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Local Phone Number Available
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60 Free Minutes Included per cycle
We were built on the foundation of limousine answering service. This taught us the importance of accurate data entry for our customers, and uncovered the need for MORE than asking for a name, number, and why the person was calling. We have grown our services to include specialized service, which includes telephone order taking, telephone appointment setting, outsourced customer service, and virtual receptionists.
Need us to input appointment information into your business' scheduling software? No problem! What about taking payment information over the phone, and validating payment via your business' payment processor? You bet! All our agents go through extensive training, and can tailor our process to meet your answering service needs.
Note: A one-time setup fee of $15 is applied to all new accounts.
Customize your Answering Service needs:
How do you want your messages sent to you (select at least 1 option)?
Email Free SMS +$5.00