We as an industry shouldn’t be shocked by the rascal apps that are rapaciously digging in their claws and inflicting major concern for operators in several cities. It shouldn’t be a shock that technology found an improved and cheaper way to get customers into vehicles. Some years ago, we have a tendency to adjusted to same-day bookings, even last-minute bookings. Nowadays we’re observance customers get excited about a technology that permits them to book the vehicle of their choice at the price purpose of their choice and have transportation in five minutes approximately. Who wouldn’t love that?
Uber and alternative mobile, on-demand vehicle apps are sweeping the planet, and they are all about convenience and close to instant gratification. Once the client registers for the service, he submits a credit card that is charged when the service is provided. No money exchanges hands, no gratuities are needed (it’s included). There are not any long and itemized bills to review and sign.
And that’s the rub. It’s not that the technology isn’t fantastic or the idea isn’t appealing—most operators can agree that this is often where the industry must head—it’s that the apps are operative outside the strict rules and laws that our industry is needed to abide by. There are the problems of per-arrangement and surge costing. Operators are concerned that Uber is stealing their chauffeurs, or worse—their customers. once researching this article, I talked to over some operators who commented that high-end shoppers were dropping their services to use Uber for point-to-point travel inside cities, however that the a lot of complicated jobs (like road shows) were still being reserved. Some cities are handling over one kind of Uber service, from its ancient Black and SUV services (the biggest threats to our industry) to Taxi and currently UBERx, a ridesharing choice that's gaining plenty of traction in several U.S. cities. The enjoying field merely isn't level, and operators in each the taxi and chauffeured ground transportation industries stand to be hurt by shortsighted town and state officers if our issues aren't detected.
While you will be clinching your fists and upping your blood pressure each time you're thinking that about these apps, customers are thinking solely concerning the convenience and also the immediacy of the service. They aren’t worrying concerning insurance or the special city/state laws placed on the business. They’re undoubtedly not thinking about the protection of the vehicle or whether or not the motive force is correctly authorised and allowable. They’re on no account caring concerning its impact on each the taxi and chauffeured ground transportation industries, particularly relating to value or those razor-thin profit margins.
So, how do brick-and-mortar old fashioned limo companies compete and stay in the game? The answer is simple, they have to use technology as well.
The major difference is between Uber and classical limousine services, people plan ahead, so they have time to shop around. And this is where the value comes in. By requesting quotes from different limousine companies, people are able to get the better rate as they look for last minute deal.