Executive Las Vegas Limousine Write a review

I called several Las Vegas limo services, and Executive was by far the most professional, as well as most affordable.

The driver called me the day of my event to confirm pickup times and locations, and was very sweet.

He called again about 20 minutes before pickup, letting me know he was ready, and in the area. We called him when we got downstairs, and he arrived in 2 minutes flat-despite the big event going on in the neighboring hotel.

The limo was neat as a pin, comfortable, and a lot of fun.

I did not have a big plan for the night, so he was very helpful with suggestions.

I could not have made a better choice in a Las Vegas limo company. If you need a limo service for a night out in LV, use Executive, and ask for Tony M as the driver. (He works nights) You will not be disappointed!

I would suggest to all of these folks who used executive LIMOS for shuttle service, don't use a real LIMO company for shuttle service. Limos are not for the many, but for the elite. The experiences I've had with executive have been great. Nice cars, nice people, and at a decent price. Sure they could sell the cars cheaper like other companies in Vegas, but that's when you get "the many" and the cars get trashed. I believe that limos are a sign of success, not of a cheap ride.

I walked out of the Flamingo expecting to take a taxi to the airport, and found this shuttle service. $7 only to get to the airport? SUCH a good deal (hey, a "5 minute drive" can easily get to $15-$20 with gratuitiy). Maybe I was just lucky, but they left within minutes and I def had over an hour to spare to get to my gate.

Just wanted to say that Michael from Executive went out of his way and beyond to help me get my brother transported from the hospital back to my place in Las Vegas. His caring phone calls to me back here in New Jersey, and to make sure all would go smoothly was beyond anyone I have ever dealt with. He is an employee that Executive should really take notice of. Thank you again, Michael and your fabulous personality, and all that you did!!!!

The comments are not necessarily on how the initial service was but on how the management handled my feedback. I will not go into detail on how it initially went wrong but will comment on what I feel that they take feedback seriously and utilize it to improve themselves in the long run.

In a nutshell, the return trip did not go well as planned. I took the concern to the customer service representative at the booth and she could not do anything in her authority to resolve it. I did not agree with the initial resolution, but it is there for internal control reasons. Instead of arguing with the CSR, I took the concern to the management chain they took the time to take action on my feedback.

In the end, they have also resolved the concern in my favor and then some. The impressive fact is that they valued the feedback regardless it is positive or negative and will take action to improve their internal processes and procedures to improve on their service on the long run. For that reason, I give Executive Las Vegas Limo 5 stars!